I am having the same problem with my alienware 17 R2. I have tried everything you have mentioned and all I get is "Driver detection not available".......Please Help
Still getting "Driver Detection not available". I have tried all options to install the detection software (thanks for your suggestions). I have uninstalled all Dell 'support software' and started again - no improvement.
Auto detection worked fine until a week ago. I'm not aware of any changes I made that could have impacted this.
I do not want to do yet another Windows 10 build - I'm sick of them.
I am having the same problem. I actually have four Dell computers - two desktops and two laptops. Two of the computers work fine on dell driver detect and two give the "Driver detection not available" error message. All four service tags are detected correctly.
What is the solution???? I have tried everything in the other posts. No difference.
Jesse L (retired)
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Posted October 30th, 2015 06:00
aob22,
You can click the link below to download an install Dell System Detect.
Dell System Detect: Common Questions
<ADMIN NOTE: Broken link has been removed from this post by Dell>
Jesse L (retired)