* Be sure that the provided external power adapter is connected to the Laptop * Open the Dell Power Manager software * Go to Thermal Management * Select Ultra Performance * Exit the Dell Power Manager software
* Launch Zoom and click on your profile picture * Go to Settings- Video * Click the Advanced button * Under, "Use hardware acceleration for", untick all and retest Zoom
DELL-Chris M
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Posted January 12th, 2022 11:00
* Be sure that the provided external power adapter is connected to the Laptop
* Open the Dell Power Manager software
* Go to Thermal Management
* Select Ultra Performance
* Exit the Dell Power Manager software
* Launch Zoom and click on your profile picture
* Go to Settings- Video
* Click the Advanced button
* Under, "Use hardware acceleration for", untick all and retest Zoom
DELL-Chris M (old account)
#IWork4Dell