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WordSmith1837

updated

20 years ago

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5593

April 6th, 2006 06:00

Installation Fails for Office 2000 Updates

Last summer I had to replace my hard drive on my Dimension 4100. I added RAM to equal 512 MB.  I purchased & installed WindowsXP and reinstalled Office 2000 Professional (which originally came pre-installed).  I have tried several times to update Office.  There are 8 required updates which have been downloaded but installation fails repeatedly. 
 
The required updates are: Security Patch KB822035, Access2000 Snapshot Viewer Secuirty Patch, Security Update KB873380 re-WordPerfect, Security Update for PowerPoint2000 KB889, Security Update for Word 2000 KB905553, Security Update for PowerPoint2000 KB905, Security Update for Excel 2000 KB905757, Security Update for Outlook 2000 (KB905646
 
I have no idea what is wrong so I would be most grateful for any help in installing these updates.
  • fireberd

    11 Legend

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    Posted April 6th, 2006 10:00

    Did you install SP2 for MS Office 2K?  If not that may be a prerequisite for these additonal updates?

    I had Office 2K (Pro) on my PC and just recently upgraded to Office 2003.  I did a clean install on my sytem about a year and a half ago and had to reinstall Office 2K, and all the updates and the updates since without a problem.  But, the first thing I did after reinstalling was to install Office 2000 SP2.  Most updates also require the installation CD for Office 2000 and the updates will fail or not install if you do not have the CD.

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  • esquire

    2 Intern

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    Posted April 7th, 2006 00:00

    In addition, have you tried installing all updates online?  Office Update will scan and detect what updates your installation requires.

    http://office.microsoft.com/en-us/officeupdate/default.aspx

    Office XP and 2003 can also make use of Microsoft Update and install updates alongside Windows: http://go.microsoft.com/?linkid=3646727

  • 269

    0

    Posted April 7th, 2006 02:00

    I forgot to add that I do have the original Office CDs that came with the computer.  The installer asks for them despite  the fact that I asked to use the longer files,  The installation still fails, though.

    WordSmith1837

  • 269

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    Posted April 7th, 2006 02:00

    I haven't given enough information.  I also cannot install .NET framework 2.0 I don't know how to check if I have installed that service pack, but I have previously been able to use the Microsoft site to update Office 2K.  When I use their site to check which updates I need, those that I listed above are the only items it tells me I need.  How do I check to see if I have that service pack?

    BTW, thanks to both of you for responding.

    WordSmith1837

  • esquire

    2 Intern

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    Posted April 7th, 2006 07:00



    @WordSmith1837 wrote:

    I haven't given enough information.  I also cannot install .NET framework 2.0 I don't know how to check if I have installed that service pack, but I have previously been able to use the Microsoft site to update Office 2K.  When I use their site to check which updates I need, those that I listed above are the only items it tells me I need.  How do I check to see if I have that service pack?

    BTW, thanks to both of you for responding.

    WordSmith1837



    .NET Framework 2.0 is not a part of or required by Microsoft Office and is a separate download:  http://www.microsoft.com/downloads/details.aspx?FamilyID=0856eacb-4362-4b0d-8edd-aab15c5e04f5&displaylang=en

    Office Update would list any Service Packs your installation required if you haven't installed them already.  You can find out which service pack you have already installed by opening any Office Application (e.g., Microsoft Excel), click Help on the menu and select About Microsoft Excel; it would say (for example) Microsoft Excel 2000 SP2 on the next screen.

  • 269

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    Posted April 7th, 2006 19:00

    I checked Word and it says: Microsoft Word 2000 (9.0.6926 SP-3)