UNSOLVED
Jumping Cursor
Problem is related to typing characters from the keyboard, and occurs when working in the body of an Outlook Express or a Word document. The cursor unexpectly jumps from its current location (just after the last typed character) to another position in the document. At times it moves down in the document, sometimes up. It is never predictable where it might move. In an email document the cursor may wind up behind my signature, in the body, or in the "Subject" line. I recognize that I might be inadvertently depressing key combinations that cause the cursor to move. However I've never had this problem with any other software / hardware. And I've never seen this happen so consistently. My wife also has experienced this problem when using my laptop and she, as well, has no previous history with this happening. Thanks.
384
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Posted January 9th, 2004 15:00
Do you have "voice recognition" turned on and also the mic connected and not muted? Try muting the mic first and if that fixes it then you probably have voice recognition turned on in Windows XP. I assume you have Windows XP, you didn't include that in your post. Any initial problem post should include the PC Model Number and the Operating system, as there are many Dell models and OS's, it can make a difference for someone to give you specific assistance rather than just general suggestions.
Inspiron 16 5630 Laptop and WD22TB4 Docking StationSelf-built desktop for recording studio application384
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Posted January 9th, 2004 23:00
I have the same problem with the cursor, especially when preparing email. I don't know if it is a problem with the Dell hardware, or MS Office 2003. I am very disappointed with both at this point. It's hard to get simple, straight answers. Anyone out there know how to solve the problem?384
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Posted January 9th, 2004 23:00
I have an Inspiron 5150 with MS XP Professional. I am also using MS Office 2003.383
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Posted January 10th, 2004 01:00
You mention "when using both...." Does this mean you have can move the cursor with a mouse attached, and, with the mose attached, you can also move the cursor with the touchpad?383
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Posted January 10th, 2004 01:00
It happens when using both the touch pad and an external wireless mouse.280
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Posted January 10th, 2004 01:00
Yes, I can move the cursor with both the touchpad and mouse without having to disconnect the wireless mouse.280
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Posted January 10th, 2004 01:00
I received the wireless mouse with the new computer and installed it when setting up my computer. The problem exists even when I do not have the wireless mouse connected (it has an external antenna in the back).
Sometimes when I start the computer up, the cursor (not the insertion point), jumps all over the screen while it is waiting to load all the programs. The way to remedy the problem is to make an infrared connection between the mouse and antenna.
384
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Posted January 10th, 2004 01:00
Thank you Mr. Bach.
It is the insertion point that is floating. (either that or the computer is possessed). I do not have voice recognition on my computer.
Lee Johnson
Tavares, Fl.
280
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Posted January 10th, 2004 01:00
Did this occur before you installed the wireless mouse? If not, the wireless mouse driver may be the culprit.
Mr. Frodo
3 Posts
384
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Posted January 9th, 2004 15:00
Sorry....Dell Inspiron 5100, XP.
No voice recognition turned on, no mic on.