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Amirouche85
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February 15th, 2023 15:00
TPM information
the machine is displaying TPM type ???-NTC.
any help on how to enable TPM.
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Posted February 16th, 2023 14:00
Hello Joey,
I do appreciate the help. I followed the steps you provided and now the TPM is showing again.
Thank you again.
DELL-Joey C
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Posted February 15th, 2023 20:00
Hi @Amirouche85,
It seems that the motherboard has lost connectivity to the TPM. The operating system can no longer see it, and the BIOS presents it as Type: '???-NTC'. Try shutting down the server, pull the power cables out. Then press and hold the server power button for 15 secs. Connect the power cables back to the PSU and access to the BIOS to check if the TPM is available.
What is the server model?
DELL-Joey C
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Dell Technologies | Enterprise Support Services
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