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satnam

updated

17 years ago

S

satnam

7 Posts

0

6906

February 17th, 2010 12:00

Cant Boot my E520

Hi All,

I need to reinstall Windows XP onto my Dimension E520 due to an isass.exe error message. I enter F12 during boot up and I am provided with the Boot Device Menu:

*ST3160812AS

*Onboard or USB CD-ROM Drive

* USB Device

* System Setup

*Hard Drive Diagnostics

*Boot to utility partition

I hit option 'onboard or USB CD-ROM Drive' but it takes me back to the PC 'Safe Mode', 'Previous version' options (which dont work) rather than reinstall option on CD_ROM?

Any help would be appreciated.

Kind Regards,

                             Satnam

 

 

 

  • Mary G

    6 Operator

    20095 Posts

    373

    0

    Posted February 17th, 2010 12:00

    Make sure your XP operating system reinstallation disk is in the drive. If you have 2 optical drives, make sure to use the top drive since that is the master drive.

  • jackshack

    6447 Posts

    373

    0

    Posted February 17th, 2010 13:00

    Sorry about that; you mentioned Windows XP in the first sentence.

    If you have Windows XP, you may have the Dell PC Restore feature.  Access this feature by starting, or restarting the computer, waiting until you see a blue stripe containg the Dell name at the top of the screen, and pressing CTRL and F11, releasing both keys simultaneously before seeing a message appear below the blue stripe about loading the descriptor for PBR-2.  You should get a menu having the choice of restoring your computer to factory delivered condition.  Follow the directions on the screen.  This action will replace everything in your C drive with the software and data that Dell delivered with the computer.

  • satnam

    7 Posts

    373

    0

    Posted February 17th, 2010 13:00

    Hi - I have Windows XP Media Centre version, I tried the above but I dont get the restore option. I have though managed to work out how to change my boot sequence to cd-rom. I attempted a windows reinstall but got stuck when it asked me which partition to install it on.

    1. First partition didnt have enough memory

    2. Second partition already had a O/S installed and it recommended that i didnt install on this

    Any suggestions welcome.

    Rgds,

                      Satnam

     

  • gnet2005

    7 Posts

    373

    0

    Posted February 17th, 2010 15:00

    Patrition 1 is you Dell Diags don't mess with that one. you may need if later

    Patition 2 If you dont want any of the data that is stored, if NO then, delete partiion 2 then creat a new one.  select  pattion 2 the press Delete the press "L" to confirm.  Then say create a new  partitions.  then it will not report windows already being installed

  • satnam

    7 Posts

    373

    0

    Posted February 18th, 2010 05:00

    Thank you. Ideally I dont want to lose any of my data, is there any way I can retain it. I believe there was a 3rd partition as well.

  • gnet2005

    7 Posts

    373

    0

    Posted February 18th, 2010 06:00

    Partition 3 could be a recovery patition,  It hard tell via forums. 

    1) if you don't have your files(Pic's, Musinc, ect) backed up you could try dual booting the XP by installing in a diffrent directory. then back up them up too external drive or CD/DVD. 

    2) to that you could try selecting repair when your given the option in the setup.  this is a non-destructiv option, however I have not had any luck in using this method.  

    3) move the HDD to a differet computer and copy files off that way.

    4) Buy a Ext. HDD adapter so you can copy the files that way.

    http://www.google.com/products?hl=en&q=external+hard+drive+adapter&um=1&ie=UTF-8&ei=cVN9S5qeHNb_8Abys_zfBQ&sa=X&oi=product_result_group&ct=title&resnum=3&ved=0CDQQrQQwAg