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Raimie

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19 years ago

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Raimie

16 Posts

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May 10th, 2007 16:00

DVD ROM drive problems

I have a Dell Dimension 4600 and am running Windows XP Home edition.
 
In my system I have a DVD ROM by TEAC and one by Samsung. When I run the drive diagnostics, both drives are picked up. Both drives are detected in BIOS. I have no alerts in Device Manager.
 
My TEAC is working fine but my Samsung doesn't.
 
It will light up on startup like the working drive and I can use the OS to eject a CD but no matter what I try to play or how I try to get it to play, nothing happens.
 
To my knowledge no one has taken the drive out of its place or did anything to the cables attached to it. Everything seems to be firmly in place.
 
The actual models and numbers for them are:
SAMSUNG DVD-ROM SD-616E  (Not Working)
TEAC DVD+RW DV-W58E   (Working)


Message Edited by Raimie on 05-10-2007 12:31 PM
  • osprey4

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    Posted May 10th, 2007 16:00

    So the Samsung does not work with any disc at all? Try booting to safe mode and see if it will read a data CD.
  • Raimie

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    Posted May 11th, 2007 03:00

    I tried it after reading your question, and when I do that it asks me to insert a CD. I own an IBM and when I had that trouble they told me something was corrupted in the machine. I'm not sure that this is th same thing, but I have done a fresh reinstall of Windows XP about three days ago. The drive didnt work before I did the install either
     
  • osprey4

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    Posted May 12th, 2007 00:00

    Run the Dell diagnostics on both drives. You'll need a data CD-ROM disc in the drive when you run it.
  • Raimie

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    Posted May 12th, 2007 00:00

    Both drives are DVD drives. Do I need to use a CD ROM for sure? Or will a DVD ROM disc do it too?


    Message Edited by Raimie on 05-11-2007 08:35 PM
  • osprey4

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    Posted May 12th, 2007 09:00

    DVD drives also read CDs. To run the diagnostic, you need a data CD-ROM disc in the drive.
  • Raimie

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    Posted May 12th, 2007 16:00

    Thank you for your help :) Unfortunately I will not have access to the Dell PC to try that idea out for a few days. But thank you for trying to help me out :)