Could you supply us with some techinical info.  Your PC Model, Operating System, DVD drive model, etc.  There are many different Dell configurations and knowing what you have will allow someone to give you specific assistance.

Also, what "data" you tried to burn.  Was it some files on the hard drive?  Audio files?, etc

PC is Dimension 4550, OS is Windows XP, with a NEC DVD+RW ND-1100A drive.

Software packages i have tried to burn with are MyDVD version 4.0.2 and Roxio Easy CD Creator version 5.3.2.34.

Files i am trying to burn are MPEG.

Message Edited by aharries on 04-23-2004 06:48 PM

You might want to change media. 

Forgive me for the repeat, but Fujifilm has worked almost flawless for me.  Start with the easy fix and work your way up.

Good luck...SF

1. Update easyCD drivers to v 5.3.5.10 If you have the Easy CD creator basic version (OEM install from Dell is almost certainly that), in which case download from bottom of page

http://www.roxio.com/en/support/ecdc/software_updatesv5.jhtml

2. Check whether you need the firmware update for the NEC 1100 A it should firmware 10GE. If you don't have that, download from

http://support.dell.com/FileLib/Format.aspx?c=us&l=en&s=gen&Category=0&OS=WW1&OSL=EN&SvcTag=&SysID=DIM_PNT_P4_8300&DeviceID=3532&Type=&ReleaseID=R59801

To check the firmware version, use system information applet in system tools, in left pane, click + next to components, click on CD-ROM; in the right pane (after it has finished 'refreshing system information), find the entries for the NEC 1100A, look at the line 'PnP Device ID'. After the drive name it has __________10GE______\xxxxx if 10GE is installed, or the number of the earlier version of the firmware if not.

Thanks for the help.

I have upgraded Easy CD drivers to 5.3.5.10 and have now managed to burn a Data DVD.

However i am still having problems burning mpeg files as DVD video using MyDVD.