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45 Posts
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1329
July 13th, 2007 06:00
find bad disk in DMX
Hi
EMC call me to replace a disk in a DMX3 because they received a callhome alert. I dont have alert message . Where can i find bad disk on ECC ?
thanks
EMC call me to replace a disk in a DMX3 because they received a callhome alert. I dont have alert message . Where can i find bad disk on ECC ?
thanks
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yhm
9 Posts
0
July 13th, 2007 11:00
bodnarg
2 Intern
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385 Posts
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July 27th, 2007 05:00
Alert Management => Alert Definitions => Storage Agent for Symmetrix => alarms => device => Physical disk drive failure_00
This is a little confusing because it will generate an alert for multiple devices on the drive, but you will know when a drive fails at least.
What this does not catch are cases when an EMC phone home may be generated due to errors on a drive not an actual complete drive failure. In my experience quite a few drive (maybe 25%) of replacements are preventative due to indications that a drive is failing and not an actual failure.
The Remote Support Gateway is supposed to provide some better alerting on EMC dial-home activity which I am very interested to see.
Hope this helps at least a bit.
bruce9991
4 Posts
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August 29th, 2007 22:00
Thanks
andreas.scht
2 Intern
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219 Posts
0
September 21st, 2007 07:00
symdisk -sid #### -v -spare_info
Regards,
andreas
vmadish
9 Posts
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March 1st, 2010 14:00