Hi Sjoelbakje,

Thanks for posting.  Apologies that your system is not performing as expected.

There is a Dell support team willing to assist with this issue.  They will need you to run a program on your machine that will provide them with a log of what's happening, and once the log is analyzed they will be able to assist with your issue. 

Please contact me privately and I will give you the instructions.  Here is a tutorial on how to send a private message.

Regards,
Robert

Hi AriDavid,

The request for the Private Message is to protect your private information, not to hide a response.  It is a violation of Dell's privacy policy for your personal information to be publicly displayed and I'm sure you can appreciate the need for protection of information these days.  

-Robert

Hello, 

I'm also experiencing the random high memory usage of Dell SupportAssist Remediation.

I'm experiencing it on my XPS 15 9550.

I have the same issue with a XPS 8910.  I had to stop the service as it was expanding to the point WIN 10 crashed.  This just started on 1-27-18 so not sure what Dell did other than my warranty is out and I am getting lots of calls from salesmen trying to get me to renew it.  So maybe Dell is doing this on purpose to get $$ from loyal customers by causing issues with their machines remotely.  

Same problem on a Dell XPS 8900. Dell SupportAssist Remediation memory usage jumps to ~2GB.

Initially the Commit, Working Set and Private Memory use are each at ~2GBs with Shareable at only 27MBs. After 10-15 minutes the Commit memory stays at ~2GB but the Working Set and Shareable drop to 27MBs while Private drops way down to only 0.7MBs.

A moment ago, the Commit, Working Set and Private memories jumped to ~3GBs, Shareable is still at 27MBs.

Just now, Commit memory all of a sudden between 0.5 and 1.5GBs finally stabilised at ~1GB.

I've been watching it for the past 30 minutes after I think a memory leak crashed my computer when the Modified portion of memory slowly climbed from ~5% to ~90%. Anyone else getting similar behaviour?

I used the Task Manager to turn it off and all the processes have returned to normal, for now, at least...

Same problem here; my PC has ground to a halt.  :-(

It's only getting worse here.

I see this... hmmm cannot insert image, but 5.7GB !! what is going on

I uninstalled Dell Support Assist Remediation in the Control Panel, but it still shows up in the Task Manager.  I have to disable to every time I turn the computer on because it uses up to 97% of my memory (with nothing else running), rendering my computer useless.  After I disable it from Processes in Task Manager, everything works just fine and the memory usage goes down to something like 25%.  I will NEVER EVER buy another Dell Computer.