YXu2416

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YXu2416

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July 16th, 2022 01:00

Unknown files with the SA?

Hi there,

Yesterday I downloaded the Dell Support Assist on my laptop. However, I found a series of files, such as “Dell Instrumentation”, “Dell Diagnostics “, “Dell User Session Agent”, “Dell Tech Club” and “Dell.DCF.UA.Bradbury.API.SubAgent.exe” we’re downloaded as well as the SA was downloaded. I wonder if those files are normal and safe and officially from Dell Support Assist? I’m just afraid that those are not the proper ones for my laptop because I haven’t seen those before (especially the “Dell.DCF.UA.Bradbury.API.SubAgent.exe” one because it seems a bit strange).

F7746832-CC46-4915-948D-BBE5E10637BA.jpeg

Tell me if anyone knows something about it! I appreciate it!

  • ThomasAAT

    2 Intern

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    Posted July 16th, 2022 03:00

    Yes, it kind of is. I is apart of the services running by the Dell OpenManage Client Instrumentation Application. It is possible that this application was downloaded at the same time SA was installed.

    Open manage/Dell Instrumentation allows you to monitor the health of you system via various applications.

    Dell.DCF.UA.Bradbury.API.SubAgent.exe is a part of dell Update services and doesn't have any alert about this product. 

     

     
  • YXu2416

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    Posted July 16th, 2022 01:00

    How about the others? Are “Dell.DCF.UA.Bradbury.API.SubAgent.exe” and “Dell Instrumentation” also a part of the new version of the SA?

  • ThomasAAT

    2 Intern

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    Posted July 16th, 2022 01:00

    This is a part of the new SA version. Dell TechHub replaces Dell Hardware Scan service and is needed to run the Hardware Scan panel. 

  • YXu2416

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    Posted July 16th, 2022 15:00

    And may I also ask what does the “Dell Instrumentation” do in my computer?

  • ThomasAAT

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    Posted July 17th, 2022 13:00

    As I replied in my last answer, Open manage/Dell Instrumentation allows you to monitor the health of you system via various applications.

     

    More info can be found here: https://www.dell.com/support/manuals/en-us/dell-opnmang-sw-v8.2/smog_6.0-v3/openmanage-client-instrumentation?guid=guid-476c6603-818e-4e2e-82f0-699bde0c3a3c