metatagg

updated

2 years ago

M

metatagg

1 Rookie

8 Posts

1

34191

February 15th, 2018 03:00

idrac: Problem with virtual console and keyboard

I have these problems when using idrac virtual console.

åäö is working but i cant use all character for example  | ~ or \.

Also when i use  Internet explorer 11 i can breake the input by pressing AltGr twice!

After hitting AltGr twice the input on the screen is nothing like the chars. on my keyboard.

 

Using ie 11.0.9600.18893

 

In centos i have these region & Language setting:

Language: English (Unitied States)
Formats: Swedish
Input Sources: Swedish

 

Server Information
 
 
Power State ON
System Model
PowerEdge R430
System Revision
I
System Host Name
MINWINPC
Operating System  Centos
Operating System Version  7.4.1708
Service Tag
 
Express Service Code
20087803802
BIOS Version
2.5.4
Firmware Version
2.50.50.50
IP Address(es)
11.0.3.26
iDRAC MAC Address
D0:94:66:1D:EE:DB
DNS Domain Name  
Lifecycle Controller Firmware
2.50.50.50
IDSDM Firmware Version
N/A

 

Plug-in type Native

  • DELL-Erman O

    Moderator

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    Posted October 21st, 2024 14:28

    Hi, the Virtual Console uses web languages like HTML, JavaScript, and CSS to create the user interface and communicate with the server. Dell uses these web languages to set up the keyboard in the Virtual Console because it’s a reliable, flexible, secure, and scalable way to manage servers and devices remotely.

    DELL-Erman O

    Social Media and Communities Professional

    Dell Technologies | Enterprise Support Services

    #IWork4Dell

    Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!

  • DELL-Erman O

    Moderator

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    Posted November 11th, 2024 07:12

    Hi,

    When you’re using the iDRAC virtual console, it usually defaults to an English (US) keyboard layout. To fix this, you can set your browser’s language to English and then manually adjust the server’s keyboard layout to match your own keyboard. If some characters still aren’t working, you can use the virtual keyboard feature in the iDRAC console to type them in.

     

    Hope that helps!

    DELL-Erman O

    Social Media and Communities Professional

    Dell Technologies | Enterprise Support Services

    #IWork4Dell

    Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!

  • DELL-Josh Cr

    Community Manager

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    Posted February 15th, 2018 10:00

    Hi,

    Can you private message me your service tag so I can get your system information?

  • metatagg

    1 Rookie

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    Posted February 26th, 2018 02:00

    Did you get my pm?

  • DELL-Josh Cr

    Community Manager

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    Posted February 26th, 2018 09:00

    Does the same issue occur if you set the language to English?

  • metatagg

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    Posted March 1st, 2018 23:00

    It is till breaking if i click AltGr twice and then accepts no keyboard input. Mouse is still working.

    But there is a timer that reseset after a while.

     

  • DELL-Josh Cr

    Community Manager

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    Posted March 5th, 2018 09:00

    Thanks, I have escalated the issue.

  • metatagg

    1 Rookie

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    Posted May 4th, 2018 01:00

    So Swedish keyboard is NOT supported and Dell is ok with that keys like | ~@ isnt working when using a Swedish keyboard in virtual console?

     

  • metatagg

    1 Rookie

    8 Posts

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    Posted May 14th, 2018 05:00

    Still wondering this.....

  • 22572

    1

    Posted August 7th, 2018 07:00

    I have the same problem, with IDRAC9 on a new R440 server.

    I access it from a Mac with a Swiss-German keyboard, from Firefox browser.

    The keyboard in the virtual console (html5 mode) assume however an ascii English keyboard mapping.

    This is inconvenient, if I have to do remote work through the iDRAC console.

    Can it be switched from English keyboard map to Swiss-German?