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Can't remove mcafee firewall
I seem to be having problems removing my mcafee firewall and security center that came with the dell. When i go into add and remove programs and start the uninstall process an error message pops up saying that i cant remove it because it missing an install program!! when i first uninstalled the virus protection it would not do all applications at the same time so now i cant remove the firewall. I do not need nor want mcafee because I use a different program. Everytime i start up the computer i get the error message that mecafee is not installed properly and reinsert the installition cd. I have never had this much problems removing any program!!!!
lisag9059
If you still have your disc's that came with the pc, labeled "application" you can reload McAfee and then remove it per my previous post. If no disc is available, you may have to remove it while in safe mode.
If you are unable to accomplish either one of these, please reply and I'll give you another route
bamajim
I opened the secuirty center and shut off the firewall, but it is still running. I have already removed the virsus scanner, just have the firewall and security center left. When i go into the remove programs right after clicking the yes i want to uninstall the program and error message pops up saying
The installation cannot continue because some components (c:\progra~1\mcafee.com\agent\unist\mpfrem.ul) are missing.
when i dont hit the close button on the eror installer box the remove program seems to be working the green bar moves to the end then stops at the end and nothing else happens.
itmandotca
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Posted March 23rd, 2006 19:00
Here are the removal instructions direct from McAfee when Add/Remove programs fails to remove Personal Firewall Plus.Manual Uninstall of Personal Firewall PlusPlease follow the instructions below to run the Personal Firewall Plus removal tool. This will completely remove Personal Firewall Plus from your computer.
- Download and save the MPFCleanupTool.exe to your desktop.
- Locate MPFCleanupTool.exe on your desktop and double-click to launch.
- The removal tool will schedule and display a time when the removal process will begin.
Note: The displayed time should be within one minute of the current system time shown in the bottom right side of the screen. - Removal will begin at the displayed time.
- During this process, several icons will be created on your desktop. All of these new icons, except one, will be removed when the uninstall is complete and the computer has been restarted. The file mccleanup.log will remain on the desktop. Once you have verified the removal was successful, you can delete this file.
- When finished, the following message will be displayed: The machine must reboot to complete the uninstallation. Reboot now?
- Press "Y" on your keyboard to restart your computer and complete the removal process.
If Personal Firewall Plus is the only McAfee service installed on your computer, uninstall SecurityCenter.
itmandotca
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Posted March 23rd, 2006 20:00
If for some reason, you have removed all of your other McAfee programs and SecurityCenter will still not uninstall, do the following:
- Double-click on My Computer (on some XP systems, click Start → My Computer).
- Double-click on drive C:
- Double-click on the Program Files folder
- Double-click on the mcafee.com folder
- Double-click on the agent folder
- Double-click on the app folder
- Delete any files that end with .adf by right-clicking the file and selecting Delete
- Use the Control Panel to remove SecurityCenter from Add/Remove.
If that doesn't work try going through the tree on the left of the page at ts.mcafee.com to find the manual removal process for other McAfee software.
Message Edited by itmandotca on 03-23-2006 04:22 PM
i started in safe mode and tried once again to unistall the program, all that is left now is the secuirty center. i get the message at startup that it is not properly installed and reinstall it, no i do not have disk. when trying to remove security center the error message now says
the installation cannot continus because some components (c:\progra~1\mcafee.com\agent\unist\screm.ui) are missing.
i tried what mcafee said to go into the programs and in the files to remove the files then uninstall but that file is empty therefore no files to delete. this is utterly confusing and frustrating. this is one of the reasons i do not want to use mcafee, have had problems with there software in the past!
itmandotca
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Posted March 24th, 2006 13:00
at this stage I would have to agree that the best bet would be to try and reinstall the application and then remove it.If that doesn't work I'd have to try to think of something else.- i have no way to reinstall the program i dont have the disk it was preinstalled by dell. i went into msconfig. startup apps and unchecked the mcafee boxes and that stopped the error message at startup so far no more errors it may just be a temp fix but if i run into major problems down the road ill do a dell factory restore and start all over with the hassel of removing mcafee but for now im good thanks for your help
bamajim
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Posted March 23rd, 2006 14:00
lisag9059
Removing Mcafee is difficult
If you have the internet security version you will need to:
1.Sign in as administrator
2. open security center
3. on each tab click disable ( ie virusscan, spam blocker, etc)
4. close program
5. then go to add/remove and uninstall
6. if you receive any error codes please reply
bamajim