UNSOLVED
Cant run programmes
Whilst upgrading my Norton anti virus my PC shut down on restart the only programme thati can run is internet explorer all my desktop icons are now in a white Microsoft format and when i click on them nothing happens any programmed on my statrt menu show the same icon except internet explorer can anyone advise
bamajim
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10376 Posts
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Posted May 14th, 2006 12:00
ALAN D
Please follow the directions at the link below
http://forum.us.dell.com/supportforums/board/message?board.id=si_hijack&message.id=34432
If that does not resolve your issue then
Go here and download Hijackthis
http://dsvs.org/5/HijackThis.exe
Save it in a convenient permanent folder such as C:\\HJT\\, double click HijackThis.exe, and hit "Scan". When the scan is finished, the "Scan" button will change into a "Save Log" button. Press that, save the log, Ctrl-A to Select All, and copy its contents AT THE LINK BELOW
http://forums.us.dell.com/supportforums/board?board.id=si_hijack
and include a description of the problem along with your log
Please do not be tempted to "fix" on your own. Hijackthis is a very powerful tool, if used incorrectly can cause system problems
bamajim
Training at Malware Removal University