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dvassbo

updated

19 years ago

D

dvassbo

12 Posts

0

3158

May 20th, 2007 14:00

Crash.txt etc

Over some time now, I've had a kind of virus infected as crashes text I'm editing on all kind of programs - outlook, windows, excel etc etc
Some time the cursor jump wild, sometime written text is marked, and of course deletes when I'm punching next letter.
 
Help - I need help to get rid of this virus! Please.
  • ky331

    5 Journeyman

    15622 Posts

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    Posted May 20th, 2007 14:00

    If you really believe it to be a virus:   You really didn't give us enough information in order to give you a detailed answer.   unless you can supply us with more explicit information, the only thing I can suggest, generically, is for you to generate and post a HiJackThis log:
     
    Download a self-extracting copy of the latest version of HJT (HiJackThis) (version 1.99.1) from
    Save it to your Desktop.
    Double-click on the file    hijackthis_sfx.exe    file, and allow it to self-extract [by clicking on UnZip] into the suggested/default folder,
    C:\Program Files\HijackThis
     
    Use Windows Explorer to navigate your way into this folder, and then double click on HiJackThis. exe

    Click on  Do a System Scan and Save a LogFile

    This will automatically open NotePad

    Copy the entire file from NotePad:  EDIT/SelectAll, EDIT/Copy

    Then go to the forum dedicated for HiJack This logs (**NOT** back here), and  PASTE the results there:

    http://forums.us.dell.com/supportforums/board?board.id=si_hijack

    Be sure to include a detailed description of any problems/errors/warnings you are encountering.

    Hopefully, one of the HJT experts will get to it as quickly as possible.

     

    WARNING:  HiJack This is a VERY POWERFUL tool.  While it's  completely safe  for you to download, generate, and post your log (as described above), you should *NOT* attempt to do anything else (in particular, do NOT use it to delete/fix any entries) until you are advised to do so by a forum expert!!   Improper use of this tool can severely damage your system.
  • ky331

    5 Journeyman

    15622 Posts

    45048 Points

    89

    0

    Posted May 20th, 2007 14:00

    " Some time the cursor jump wild...."   This could easily be the sign of a bad/defective mouse.   If this is a desktop system, or a laptop with a mouse attached [as opposed to just a touchpad], i would strongly suggest you first try attaching a different mouse, and see if this makes any difference.
     
    Are you running any anti-virus program?   If so, did it ever pick-up on (and advise you about) a virus?   Or are you simply assuming the erratic mouse behavior in and of itself indicates a virus?