It is not hard to fix...Print this out

It is not a virus, nor do you have to down-load anything to fix it. And for God Sake, do not re-format your pc.......or mess with your registry!

A Tech informed me it is a microsoft problem, don’t know if it is true, it seems to be. Problems are from an update from microsoft with the SP2....Tech didn’t know how to fix it, but I figured it out........

When the error box pops up, click on the link in the box see error file........You will see a path or 2 that looks something like this:

c:\docume~1\user\locals~1\Temp\werabbb.dir00\DRWTSN32.exe.mdmp

Write it down

Now, Re-Boot computer in safe-mode.............press F8 as soon as it starts to re-boot: This brings you into safe-mode. Here, you can get into your files.

Go into Windows Explorer, follow the path and delete the file: DRWTSN32.exe.

Now step 2: Go into the control panel, then add/remove programs. Find the program.........SP2 and click uninstall. This is the up-date from microsoft. You don’t need it anyway. If you don’t do both steps, it will just re-load.

Then, Re-boot system in normal mode, it should be ok.

Hope this helps, it worked for me....Let me know

Donna