UNSOLVED

modifiedgirl

updated

22 years ago

0

8283

February 21st, 2005 10:00

hellllp

no matter how many times i delete these files
wuwyir.exe
and
hghyut.exe
they duplicate themselves and reinstall.
My computer is slower than ever and I need to remove these. I've run adaware, hi-jack this, and spybot search and destroy.
ad-aware and search and destroy come back clean.
And trend micro-systems comes back with 17 occurences of TROJ NARRATOR.A  uncleanable
my hi-jack this log is as follows: (if it will help any)
 
Logfile of HijackThis v1.99.0
Scan saved at 4:39:54 AM, on 2/21/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Lexmark\Lexmark Photo Center\MemoryCardManager.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\PROGRA~1\Lexmark\PHOTOC~1\LXBLKsk.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\unzipped\hijackthis[1]\HijackThis.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [Narrator] C:\WINDOWS\system32\wuwyir.exe
O4 - Global Startup: hghyut.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
 
  • Midnight Star

    4791 Posts

    439

    0

    Posted February 21st, 2005 15:00

    modifiedgirl,

    That looks alot like the infamous "Narrator trojan". Let's try this...



    Download and unzip FindIt NT-2K-XP, then:

    1. Double-click " FintIt NT-2K-XP.zip" folder.
    2. Double-click " FindIt NT-2K-XP" folder.
    3. Double-click " FindNarrator.bat"

    4. Click " Extract All"
    5. Click " Next"
    6. Click " Next".
    7. Click " Finish"

    ( If you've already downloaded and unzipped it before, skip the above steps.)

    8. Double-click " FindIt NT-2K-XP" folder.
    9. Double-click " FindNarrator.bat".

    ( Wait until the scan completes.)

    10. When notepad comes up post back the contents of FindNarrator.txt.
    11. Close notepad.



    Let's see what we have left.

    -

    Mike.
  • 439

    0

    Posted February 21st, 2005 15:00

    ok, zbestwun2001 , I followed your directions and neither of the files showed themselves in this area.
    Midnight Star : heres the log file from FindIt:
    ---------------- FindNarrator NT-2K-XP ----------------
     
    Warning! This utility will find legitimate files in addition to malware. 
    Do not remove anything unless you are sure you know what you're doing.
     
    ***** Operating System *****
     
    Microsoft Windows XP Home Edition 5.1 Service Pack 2 (Build 2600)
     
    ********* Date/Time ********
     
    Monday, February 21, 2005 (2/21/2005)
    9:44 AM, Pacific Standard Time
     
    *********** Path ***********
     
    FindNarrator.bat is running from: C:\unzipped\FindIt%20NT-2K-XP[1]\FindIt NT-2K-XP
     
    ---------------- Strings.exe Qoologic Results ----------------
     
    C:\WINDOWS\SYSTEM32\cucgyo.dll: updates.qoologic.com
     
    ---------------- Strings.exe Aspack Results ----------------
     
    C:\WINDOWS\SYSTEM32\ntdll.dll: .aspack
     
    ---------------- Active Setup Installed Components ----------------
    ! REG.EXE VERSION 3.0
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\56903318-ba98-4e1a-95fe-9c484bc040b5
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\>{22d6f312-b0f6-11d0-94ab-0080c74c7e95}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\>{26923b43-4d38-484f-9b9e-de460746276c}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\>{60B49E34-C7CC-11D0-8953-00A0C90347FF}MICROS
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\>{881dd1c5-3dcf-431b-b061-f3f88e8be88a}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{03F998B2-0E00-11D3-A498-00104B6EB52E}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{057997dd-71e4-43cc-b161-3f8180691a9e}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{08B0E5C0-4FCB-11CF-AAA5-00401C608500}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{08B0E5C0-4FCB-11CF-AAA5-00401C608555}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{10072CEC-8CC1-11D1-986E-00A0C955B42F}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{166B1BCA-3F9C-11CF-8075-444553540000}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{2179C5D3-EBFF-11CF-B6FD-00AA00B4E220}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{2298d453-bcae-4519-bf33-1cbf3faf1524}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{22d6f312-b0f6-11d0-94ab-0080c74c7e95}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{283807B5-2C60-11D0-A31D-00AA00B92C03}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{2A202491-F00D-11cf-87CC-0020AFEECF20}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{2C7339CF-2B09-4501-B3F3-F3508C9228ED}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{2cc9d512-6db6-4f1c-8979-9a41fae88de0}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{30528230-99F7-4BB4-88D8-FA1D4F56A2AB}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{347B0667-C7ED-429B-BDE3-CC8D3BACAA31}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{3af36230-a269-11d1-b5bf-0000f8051515}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{3bf42070-b3b1-11d1-b5c5-0000f8051515}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{411EDCF7-755D-414E-A74B-3DCD6583F589}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{4278c270-a269-11d1-b5bf-0000f8051515}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{44BBA840-CC51-11CF-AAFA-00AA00B6015C}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{44BBA842-CC51-11CF-AAFA-00AA00B6015B}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{44BBA848-CC51-11CF-AAFA-00AA00B6015C}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{44BBA855-CC51-11CF-AAFA-00AA00B6015C}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{44BBA855-CC51-11CF-AAFA-00AA00B6015F}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{45ea75a0-a269-11d1-b5bf-0000f8051515}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{4b218e3e-bc98-4770-93d3-2731b9329278}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{4f645220-306d-11d2-995d-00c04f98bbc9}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{5945c046-1e7d-11d1-bc44-00c04fd912be}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{5A8D6EE0-3E18-11D0-821E-444553540000}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{5f3c70b3-ac2f-432c-8f9c-1624df61f54f}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{5fd399c0-a70a-11d1-9948-00c04f98bbc9}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{630b1da0-b465-11d1-9948-00c04f98bbc9}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{6BF52A52-394A-11d3-B153-00C04F79FAA6}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{6fab99d0-bab8-11d1-994a-00c04f98bbc9}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{7790769C-0471-11d2-AF11-00C04FA35D02}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{795d0712-722c-43ec-906a-fc5e678eada9}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{839117ee-2132-4bae-a56a-42b50204c9b9}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{89820200-ECBD-11cf-8B85-00AA005B4340}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{89820200-ECBD-11cf-8B85-00AA005B4383}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{89B4C1CD-B018-4511-B0A1-5476DBF70820}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{8b15971b-5355-4c82-8c07-7e181ea07608}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{8EFA4753-7169-4CC3-A28B-0A1643B8A39B}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{9381D8F2-0288-11D0-9501-00AA00B911A5}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{94de52c8-2d59-4f1b-883e-79663d2d9a8c}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{C9E9A340-D1F1-11D0-821E-444553540600}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{CC2A9BA0-3BDD-11D0-821E-444553540000}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{CDD7975E-60F8-41d5-8149-19E51D6F71D0}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{D27CDB6E-AE6D-11cf-96B8-444553540000}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{de5aed00-a4bf-11d1-9948-00c04f98bbc9}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{E5D12C4E-7B4F-11D3-B5C9-0050045C3C96}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{E92B03AB-B707-11d2-9CBD-0000F87A369E}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{eddbec60-89cb-44ef-8291-0850fd28ff6a}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{f5173cf0-1dfb-4978-8e50-a90169ee7ca9}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{F5776D81-AE53-4935-8E84-B0B283D8BCEF}
     
    ---------------- Context Menu Handlers ----------------
    REGEDIT4
    [HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers]
    [HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\fyfgnt]
    @="{bb62925a-ddbb-4d75-80a6-a048acf5de3f}"
    [HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Offline Files]
    @="{750fdf0e-2a26-11d1-a3ea-080036587f03}"
    [HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With]
    @="{09799AFB-AD67-11d1-ABCD-00C04FC30936}"
    [HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With EncryptionMenu]
    @="{A470F8CF-A1E8-4f65-8335-227475AA5C46}"
    [HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\WinZip]
    @="{E0D79304-84BE-11CE-9641-444553540000}"
    [HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Yahoo! Mail]
    @="{5464D816-CF16-4784-B9F3-75C0DB52B499}"
    [HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\{a2a9545d-a0c2-42b4-9708-a0b2badd77c8}]
    @="Start Menu Pin"
    [HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\{CFC7205E-2792-4378-9591-3879CC6C9022}]
    ---------------- Run Key ----------------
    REGEDIT4
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "DwlClient"="C:\\Program Files\\Common Files\\Dell\\EUSW\\Support.exe"
    "VSOCheckTask"="\"c:\\PROGRA~1\\mcafee.com\\vso\\mcmnhdlr.exe\" /checktask"
    "VirusScan Online"="\"c:\\PROGRA~1\\mcafee.com\\vso\\mcvsshld.exe\""
    "UpdateManager"="\"C:\\Program Files\\Common Files\\Sonic\\Update Manager\\sgtray.exe\" /r"
    "TkBellExe"="\"C:\\Program Files\\Common Files\\Real\\Update_OB\\realsched.exe\" -osboot"
    "QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
    "PCMService"="\"C:\\Program Files\\Dell\\Media Experience\\PCMService.exe\""
    "mmtask"="C:\\Program Files\\MUSICMATCH\\MUSICMATCH Jukebox\\mmtask.exe"
    "MemoryCardManager"="C:\\Program Files\\Lexmark\\Lexmark Photo Center\\MemoryCardManager.exe -startup"
    "MCUpdateExe"="C:\\PROGRA~1\\mcafee.com\\agent\\McUpdate.exe"
    "MCAgentExe"="c:\\PROGRA~1\\mcafee.com\\agent\\mcagent.exe"
    "LXBLKsk"="C:\\PROGRA~1\\Lexmark\\PHOTOC~1\\LXBLKsk.exe"
    "IgfxTray"="C:\\WINDOWS\\System32\\igfxtray.exe"
    "HotKeysCmds"="C:\\WINDOWS\\System32\\hkcmd.exe"
    "DVDSentry"="C:\\WINDOWS\\System32\\DSentry.exe"
    "dla"="C:\\WINDOWS\\system32\\dla\\tfswctrl.exe"
    "MSConfig"="C:\\WINDOWS\\PCHealth\\HelpCtr\\Binaries\\MSConfig.exe /auto"
    ---------------- FindNarrator NT-2K-XP ----------------
  • zbestwun2001

    4 Apprentice

    •

    8831 Posts

    439

    0

    Posted February 21st, 2005 15:00

    Run HiJackThis then:

    1. Click "Config..."
    2. Click "Misc Tools"
    3. Click "Open Process manager"

    -
    Next, while holding down the CTRL key, locate (if present) and click on (highlight) each of the following

    Global Startup: hghyut.exe
    C:\WINDOWS\system32\wuwyir.exe


    Now double-check and make sure that only those item(s) above are highlighted, then click " Kill process". Now, click " Refresh", check again, and repeat this step if any remain.

    Now rescan your system and tick these entries:

    O4 - HKLM\..\Run: [Narrator] C:\WINDOWS\system32\wuwyir.exe
    O4 - Global Startup: hghyut.exe


    With all applicatiions closed except the HJT program hit the FIX button.

    Reboot, rescan and repost a new log and see if it's operating better.
  • Midnight Star

    4791 Posts

    439

    0

    Posted February 21st, 2005 16:00

    modifiedgirl,

    Let's try and remove the trouble-maker from your system...
     

    Let's download KillBox, unzip it to your desktop, then:

    -----

    1.  check(tick) "Replace on reboot"

    2.  enter C:\WINDOWS\SYSTEM32\cucgyo.dll, in "Full Path of File to Delete".

    3.  check(tick) "Use Dummy".

    4.  click the red-x, just right of where you entered the file to delete.

    5.  Confirm that you want to replace the 'bad' file with the 'dummy'.

    6.  When prompted to "Reboot Now", select "Yes".

    -----

    You can copy/paste these file name(s) to save on typing.


    Run "FindNarrator.bat" again, and post back the results.

    -

    Mike.

     

  • zbestwun2001

    4 Apprentice

    •

    8831 Posts

    439

    0

    Posted February 21st, 2005 16:00

    Follow Mike from here on out.

    Steve
  • 439

    0

    Posted February 21st, 2005 18:00

    Here we go again Mike :
     
    ---------------- FindNarrator NT-2K-XP ----------------
     
    Warning! This utility will find legitimate files in addition to malware. 
    Do not remove anything unless you are sure you know what you're doing.
     
    ***** Operating System *****
     
    Microsoft Windows XP Home Edition 5.1 Service Pack 2 (Build 2600)
     
    ********* Date/Time ********
     
    Monday, February 21, 2005 (2/21/2005)
    12:23 PM, Pacific Standard Time
     
    *********** Path ***********
     
    FindNarrator.bat is running from: C:\unzipped\FindIt%20NT-2K-XP[1]\FindIt NT-2K-XP
     
    ---------------- Strings.exe Qoologic Results ----------------
     
     
    ---------------- Strings.exe Aspack Results ----------------
     
    C:\WINDOWS\SYSTEM32\ntdll.dll: .aspack
     
    ---------------- Active Setup Installed Components ----------------
    ! REG.EXE VERSION 3.0
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\56903318-ba98-4e1a-95fe-9c484bc040b5
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\>{22d6f312-b0f6-11d0-94ab-0080c74c7e95}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\>{26923b43-4d38-484f-9b9e-de460746276c}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\>{60B49E34-C7CC-11D0-8953-00A0C90347FF}MICROS
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\>{881dd1c5-3dcf-431b-b061-f3f88e8be88a}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{03F998B2-0E00-11D3-A498-00104B6EB52E}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{057997dd-71e4-43cc-b161-3f8180691a9e}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{08B0E5C0-4FCB-11CF-AAA5-00401C608500}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{08B0E5C0-4FCB-11CF-AAA5-00401C608555}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{10072CEC-8CC1-11D1-986E-00A0C955B42F}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{166B1BCA-3F9C-11CF-8075-444553540000}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{2179C5D3-EBFF-11CF-B6FD-00AA00B4E220}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{2298d453-bcae-4519-bf33-1cbf3faf1524}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{22d6f312-b0f6-11d0-94ab-0080c74c7e95}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{283807B5-2C60-11D0-A31D-00AA00B92C03}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{2A202491-F00D-11cf-87CC-0020AFEECF20}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{2C7339CF-2B09-4501-B3F3-F3508C9228ED}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{2cc9d512-6db6-4f1c-8979-9a41fae88de0}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{30528230-99F7-4BB4-88D8-FA1D4F56A2AB}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{347B0667-C7ED-429B-BDE3-CC8D3BACAA31}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{3af36230-a269-11d1-b5bf-0000f8051515}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{3bf42070-b3b1-11d1-b5c5-0000f8051515}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{411EDCF7-755D-414E-A74B-3DCD6583F589}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{4278c270-a269-11d1-b5bf-0000f8051515}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{44BBA840-CC51-11CF-AAFA-00AA00B6015C}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{44BBA842-CC51-11CF-AAFA-00AA00B6015B}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{44BBA848-CC51-11CF-AAFA-00AA00B6015C}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{44BBA855-CC51-11CF-AAFA-00AA00B6015C}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{44BBA855-CC51-11CF-AAFA-00AA00B6015F}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{45ea75a0-a269-11d1-b5bf-0000f8051515}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{4b218e3e-bc98-4770-93d3-2731b9329278}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{4f645220-306d-11d2-995d-00c04f98bbc9}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{5945c046-1e7d-11d1-bc44-00c04fd912be}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{5A8D6EE0-3E18-11D0-821E-444553540000}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{5f3c70b3-ac2f-432c-8f9c-1624df61f54f}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{5fd399c0-a70a-11d1-9948-00c04f98bbc9}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{630b1da0-b465-11d1-9948-00c04f98bbc9}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{6BF52A52-394A-11d3-B153-00C04F79FAA6}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{6fab99d0-bab8-11d1-994a-00c04f98bbc9}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{7790769C-0471-11d2-AF11-00C04FA35D02}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{795d0712-722c-43ec-906a-fc5e678eada9}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{839117ee-2132-4bae-a56a-42b50204c9b9}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{89820200-ECBD-11cf-8B85-00AA005B4340}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{89820200-ECBD-11cf-8B85-00AA005B4383}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{89B4C1CD-B018-4511-B0A1-5476DBF70820}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{8b15971b-5355-4c82-8c07-7e181ea07608}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{8EFA4753-7169-4CC3-A28B-0A1643B8A39B}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{9381D8F2-0288-11D0-9501-00AA00B911A5}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{94de52c8-2d59-4f1b-883e-79663d2d9a8c}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{C9E9A340-D1F1-11D0-821E-444553540600}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{CC2A9BA0-3BDD-11D0-821E-444553540000}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{CDD7975E-60F8-41d5-8149-19E51D6F71D0}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{D27CDB6E-AE6D-11cf-96B8-444553540000}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{de5aed00-a4bf-11d1-9948-00c04f98bbc9}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{E5D12C4E-7B4F-11D3-B5C9-0050045C3C96}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{E92B03AB-B707-11d2-9CBD-0000F87A369E}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{eddbec60-89cb-44ef-8291-0850fd28ff6a}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{f5173cf0-1dfb-4978-8e50-a90169ee7ca9}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{F5776D81-AE53-4935-8E84-B0B283D8BCEF}
     
    ---------------- Context Menu Handlers ----------------
    REGEDIT4
    [HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers]
    [HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\fyfgnt]
    @="{bb62925a-ddbb-4d75-80a6-a048acf5de3f}"
    [HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Offline Files]
    @="{750fdf0e-2a26-11d1-a3ea-080036587f03}"
    [HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With]
    @="{09799AFB-AD67-11d1-ABCD-00C04FC30936}"
    [HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With EncryptionMenu]
    @="{A470F8CF-A1E8-4f65-8335-227475AA5C46}"
    [HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\WinZip]
    @="{E0D79304-84BE-11CE-9641-444553540000}"
    [HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Yahoo! Mail]
    @="{5464D816-CF16-4784-B9F3-75C0DB52B499}"
    [HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\{a2a9545d-a0c2-42b4-9708-a0b2badd77c8}]
    @="Start Menu Pin"
    [HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\{CFC7205E-2792-4378-9591-3879CC6C9022}]
    ---------------- Run Key ----------------
    REGEDIT4
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "DwlClient"="C:\\Program Files\\Common Files\\Dell\\EUSW\\Support.exe"
    "VSOCheckTask"="\"c:\\PROGRA~1\\mcafee.com\\vso\\mcmnhdlr.exe\" /checktask"
    "VirusScan Online"="\"c:\\PROGRA~1\\mcafee.com\\vso\\mcvsshld.exe\""
    "UpdateManager"="\"C:\\Program Files\\Common Files\\Sonic\\Update Manager\\sgtray.exe\" /r"
    "TkBellExe"="\"C:\\Program Files\\Common Files\\Real\\Update_OB\\realsched.exe\" -osboot"
    "QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
    "PCMService"="\"C:\\Program Files\\Dell\\Media Experience\\PCMService.exe\""
    "mmtask"="C:\\Program Files\\MUSICMATCH\\MUSICMATCH Jukebox\\mmtask.exe"
    "MemoryCardManager"="C:\\Program Files\\Lexmark\\Lexmark Photo Center\\MemoryCardManager.exe -startup"
    "MCUpdateExe"="C:\\PROGRA~1\\mcafee.com\\agent\\McUpdate.exe"
    "MCAgentExe"="c:\\PROGRA~1\\mcafee.com\\agent\\mcagent.exe"
    "LXBLKsk"="C:\\PROGRA~1\\Lexmark\\PHOTOC~1\\LXBLKsk.exe"
    "IgfxTray"="C:\\WINDOWS\\System32\\igfxtray.exe"
    "HotKeysCmds"="C:\\WINDOWS\\System32\\hkcmd.exe"
    "DVDSentry"="C:\\WINDOWS\\System32\\DSentry.exe"
    "dla"="C:\\WINDOWS\\system32\\dla\\tfswctrl.exe"
    "MSConfig"="C:\\WINDOWS\\PCHealth\\HelpCtr\\Binaries\\MSConfig.exe /auto"
    ---------------- FindNarrator NT-2K-XP ----------------
     
     
    And by the way , thank you so much for all your help. I couldn't have done any of this without you.
     
  • Midnight Star

    4791 Posts

    439

    0

    Posted February 22nd, 2005 21:00

    modifiedgirl,

    Your more than welcome - and thanks for the very kind words! 

    -

    Let's see what this scan can turn up...



    Download mwav.exe from MicroWorld, then:

    1.  Double-click the mwav.exe icon to run it (it'll self extract).
    2.  Click "Scan".
    3.  When it completes, post back the results from the 'Virus log information' pane.


    Mike.

     

  • 439

    0

    Posted February 22nd, 2005 23:00

    C:\WINDOWS\system32\instsrv.exe tagged as not a virus:RiskWare.ToolServiceRunner.f:no action taken
    C:\WINDOWS\system32\SahAgent.exe infected by:" not a virus:adware.ShopAtHome.b"Virus:action taken:no action taken
    C:\WINDOWS\system32\SahHtml.exe  infected by :"not a virus:adware.SaHat.i"Virus:action taken:no action taken
  • Midnight Star

    4791 Posts

    439

    0

    Posted February 24th, 2005 17:00

    modifiedgirl,
     
    Let's delete these files:
     


    Locate and delete the following item(s), if present. Make sure your able to view system and hidden files/ folders:
     
    files...
     
        C:\WINDOWS\system32\SahAgent.exe
        C:\WINDOWS\system32\SahHtml.exe
     
    -
     
    Note that some of these file(s) may or may not be present. If present, and cannot be deleted because they're ' in use', try deleting them from " Safe Mode".
     

     
    Then post back a final HiJackThis log, and if everything is clear, we'll just need to do the final cleanup, and you should be good to go.
     
    -
     
    Mike.
     
  • 54

    0

    Posted February 25th, 2005 01:00

    Thanks again Mike, Here we go :
    Logfile of HijackThis v1.99.0
    Scan saved at 7:22:02 PM, on 2/24/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\System32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    C:\Program Files\Dell\Media Experience\PCMService.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    C:\Program Files\Lexmark\Lexmark Photo Center\MemoryCardManager.exe
    c:\progra~1\mcafee.com\vso\mcvsescn.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\PROGRA~1\Lexmark\PHOTOC~1\LXBLKsk.exe
    C:\WINDOWS\System32\hkcmd.exe
    C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
    C:\WINDOWS\System32\DSentry.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\wanmpsvc.exe
    c:\progra~1\mcafee.com\vso\mcvsftsn.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\Kazaa\kazaa.exe
    C:\WINDOWS\System32\utilman.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\unzipped\hijackthis[1]\HijackThis.exe
    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab