UNSOLVED
help with my spyware problems.
I just got this computer. It keeps freezing on me and everytime I try to load anything it stops and a message pops up saying that the program is not responding, and I have to restart the computer. I ran a spyware check using Trend Micro PC-cillan and it shows I have some spyware in the form of "cookies" with several different numbers after it. I want to delete all the spyware on my computer, but I don't want to delete the ones that is supposed to be on my computer. HELP!!
- ewido will look for bad cookies.
This is only for XP/2K so as long as your computer is new, I assume that you have XP.
Download ewido anti-spyware from HERE and save that file to your desktop.
This is a 30 day trial of the program
- Once you have downloaded Ewido anti-spyware, locate the icon on the desktop and double-click it to launch the set up program.
- Select "Change state" to inactivate 'Resident Shield' and 'Automatic Updates'. Right click on ewido in the system tray and uncheck "Start with Windows".
- >
- Go to Start > Run and type: services.msc
- Press "OK".
- In Services, click the "Extended tab" and scroll down the list to find ewido anti-spyware 4.0 guard.
- When you find the guard service, double-click on it.
- In the Properties Window > General Tab that opens, click the "Stop" button.
- From the drop-down menu next to "Startup Type", click on "Manual".
- Now click "Apply", then "OK" and close the Services window
- Once the setup is complete you will need run ewido and update the definition files.
- On the main screen select the icon "Update". Tthen select the "Update now" link.
- Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
- If you are having problems with the updater, manually update with the Ewido Full database installer from here.
- Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
- Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
- Under "Reports"
- Select "Automatically generate report after every scan"
- Un-Select "Only if threats were found"
- Close Ewido anti-spyware, Do Not run a scan just yet.
- Reboot your computer into SafeMode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight SafeMode then hit enter.
- IMPORTANT: Do not open any other windows or programs while ewido is scanning, it may interfere with the scanning proccess:
- Lauch ewido-anti-spyware by double-clicking the icon on your desktop.
- Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
- ewido will now begin the scanning process, be patient this may take a little time.
- Once the scan is complete do the following:
- If you have any infections you will prompted, then select "Apply all actions"
- IMPORTANT! Don't save the report before you have clicked the Apply all actions button. If you do, it will make it more difficult for the helper to interpret the results IF you should need to post them online in the future.
discboy
20 Posts
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Posted August 25th, 2006 00:00