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I did the trojan scan and virus scans.
I experience the problem when loading programs like Microsoft Office programs (Outlook, Excel, Word). Quickbooks 2004, Internet Explorer.
When I click on a shortcut to any of these programs the window will open for an instant (less than a second) then it's gone. But if I hold the CTRL key down and click on the shortcut it will load and I can work with that program. When I use Internet Explorer and click on a link that opens a new window it will close Internet Explorer unless I hold down the CTRL key.
I use Norton Antivirus, have updated it have scanned the computer. I've run Spybot and Adaware.
- I did the top 2 scans. Nothing showed up.When I tried the
http://vil.nai.com/vil/averttools.asp
link. I found nothing about swen and the page said not to use those fixes unless advised by a McAfee rep and I had no idea if any were right for my situation.I ran the exe. files association fix and still have the problem. - I'm taking my Dell computer to a local computer tech to reload Windows. I've not been able to make the suggestions from Dell E-mail support or this forum work and I can't get through to Dell to talk to a Dell real person. I thought I had the better support plan but I could be wrong. I've tried calling and e-mailing to find out for sure. I can't even get an answer to that. Ask me what I think of Dell support right now. I have been satisfied with this computer but I need my computer fixed promptly when I have a problem. I will give a fair amount of consideration before buying another Dell.
dunedin
2732 Posts
263
0
Posted December 30th, 2004 22:00
If you mean that when you click on an ".exe" it won`t run
It could be SWEN that has done this.
Run the following online scans
Trojan Scan http://www.windowsecurity.com/trojanscan/
Then you will need to apply the following fix if the problem is still there
Save the fixswen.inf file to your local hard disk, right-click on the file and choose install. This is supposed to undo registry changes made by SWEN
http://www.dougknox.com/xp/file_assoc.htm