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littlestick

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19 years ago

L

littlestick

2 Intern

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133 Posts

0

6665

January 23rd, 2008 02:00

spyware?

I have a Dimension 4100 with Win 2000 pro. I think i inherited some spyware. I have this little yellow exclamation point down in the corner and the window always keeps itself above all others. It says system alert: trojan spy. Win32@mx How can i get rid of this?
  • Bugbatter

    4 Apprentice

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    20487 Posts

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    Posted January 23rd, 2008 02:00

    I think you are correct.

    Download and scan with SUPERAntiSpyware Free for Home Users
    • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
    • An icon will be created on your desktop. Double-click that icon to launch the program.
    • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.)
    • Under "Configuration and Preferences", click the Preferences button.
    • Click the Scanning Control tab.
    • Under Scanner Options make sure the following are checked (leave all others unchecked):
      • Close browsers before scanning.
      • Scan for tracking cookies.
      • Terminate memory threats before quarantining.
    • Click the "Close" button to leave the control center screen.
    • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
    • On the left, make sure you check C:\Fixed Drive.
    • On the right, under "Complete Scan", choose Perform Complete Scan.
    • Click "Next" to start the scan. Please be patient while it scans your computer.
    • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
    • Make sure everything has a checkmark next to it and click "Next".
    • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
    • If asked if you want to reboot, click "Yes".

      If that does not help, it means that you may have some additional nasty files that could not be cleaned by the scanner. In that case, please post a Hijack"This log on the HijackThis Board. ** There is a list of trained analysts at the top of that board in the Announcements. If someone else replies, it will be your decision whether or not you want to take advice from them.

      Please download HJT Installer from Here to your desktop.
      If not available use this alternate link: Here

      Click the Download button.
      When the Trend Micro HJT install box appears, double click on the HJTInstall.exe.
      Click on Install.

      It will be installed by default here: C:\Program Files\Trend Micro\HijackThis
      A shortcut to the application will also be placed on your Desktop.
      The program will open automatically after installation.
      You can double-click the icon that was placed on the Desktop to run subsequent HijackThis scans or you can use the icon inside the folder.
      The folder HijackThis is where you will find the HJT logs that you save. When you use the application to remove anything, you will also find the backup copies made by HJT inside this folder.

      Close all open windows except HijackThis.
      Click on "Do a system scan and save logfile" When the log pops up in Notepad copy and paste that file as a NEW MESSAGE on the HijackThis Board.

      Before closing HJT, please click on the Analyze This button. "Analyze This" is for Trendmicro use, and does not mean "Analyze My Log". You must post on the forum in order to receive an analysis of your log.

      Close the web page that appears and then close the program HJT.

      Posting Your Log:

      1. Just click the New Message button in the HijackThis forum here: http://www.dellcommunity.com/supportforums/board?board.id=si_hijack
      to start your own thread requesting assistance.
      2. In the Message Body window that opens, simply Right-Click and select Paste.
      3. Please add text to describe your symptoms.
      4. Include in the message subject line a description of your problem. For example, "Popups warning of infection".
      5. Make certain you post the entire log by clicking the Preview Post link at the bottom of the window and comparing it to the log from your scan before you click Submit Post

      ** Note: "The box next to Automatically convert carriage returns to HTML line breaks" should be checked if that appears at the bottom of your Message Body when composing your post.


      * DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or required.
  • littlestick

    2 Intern

    •

    133 Posts

    150

    0

    Posted January 23rd, 2008 22:00

    Hey thanks, that program works good.
  • Bugbatter

    4 Apprentice

    •

    20487 Posts

    150

    0

    Posted January 23rd, 2008 23:00

    You're welcome. Let us know if you have any other problems.