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gprdawson

updated

8 years ago

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gprdawson

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24 Posts

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October 1st, 2018 02:00

Certificate Error when USM checks for updates

Hi,

I'm running USM V1.3.9.1.0231 on a Windows 10/64bit PC with Java 1.8.0_181-b13 and when I launch the USM I get the following error:

Certificate Warning

The system cannot be managed for the following reasons.

(X) Unable to validate the identity of the site {0} from the certificate.

(X) Certificate is improperly signed

System: colu.emc.com [EMC Corporation]

Issuer: Entrust Certification Authority - L1K ["Entrust, Inc."]

I can then click on Details, Reject or Help.

If I click on Reject I can still log on to our array and manage it but USM cannot connect to EMC to download updates.

  • kelleg

    6 Operator

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    4537 Posts

    1572

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    Posted October 1st, 2018 07:00

    Please open a service request with Dell EMC.

    glen

  • gprdawson

    1 Rookie

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    24 Posts

    1572

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    Posted October 2nd, 2018 03:00

    I was just about to log a SR and started Unisphere to take screenshots and the problem as gone away.

    I assume certificates on the server have been updated.