I keep getting an error message that tells me that amd software driver is causing a conflict with my power management settings.

I spoke to support, and what they suggested was NOT TO USE sleep or hibernation modes and to use a screen saver. But excuse me, this is a brand new $2400 laptop and I think I should be able to use ALL  its functions and its software.

My laptop is XPS 1.7Q processor 6 gig of ram and 500 gig drive.

Has anybody else had these problems and if so, what did you do to fix them?

thank you very much!