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BarbXPS7100
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July 16th, 2013 21:00
Dell Support Center Crashes in Windows 8
When I upgraded to Windows 8, Dell Support Center stopped working. It worked in Windows 7. When I reinstalled the software, the messages says that it is up to date. My Dell opens, but I get the error message: "My Dell has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." I haven't had any other problems with the Windows 8 upgrade. Any ideas about how to get Dell Support Center to work? Thanks.
BarbXPS7100
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Posted July 19th, 2013 10:00
I tried uninstalling it and reinstalling using compatibility mode with Windows 7. I still get the error "a problem has caused this program to stop working."
BarbXPS7100
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Posted July 17th, 2013 07:00
Yes, I tried uninstalling Dell Support Center using uninstall in the control panel several times and reinstalling it. When I open the program, Windows 8 closes it immediately with the error message. At times, I would get a "bad pool header" error and Windows shuts down my PC. Any other suggestions would be greatly appreciated. Thanks.