UNSOLVED
Error Message: YahooMessenger.exe- Bad Image
I am running XP Pro with Internet Explorer and get the error message below when trying to open Yahoo IM. (I just check "OK" in the error message box, after which the IM opens). Can anyone tell me what this error message means and how I should address the problem?
"The application or DLL c:\Program Files\Common Files\Microsoft Shared\Ink\SKCHUI.DLL is not a valid Windows image. Please check this against your installation diskette."
I also got a similar error message while trying to open Dell Support.
Thanks
1127
0
Posted February 13th, 2008 18:00
Ron-
I have scanned with AdAware, Spybot and AVG Anti-Spyware so if it is malware it has gotten past these 3 agents.
Thanks so much for your suggestion. I will try it when I get to my home computer.
1127
0
Posted February 14th, 2008 03:00
I ran the Windows system file check. After the process was completed, the box just closed without any report so I assume there were no problems.
I reran AdAware, Spybot and AVG Anti-Spyware.
I still see the error message when I try to open Yahoo IM and have also seen variations of it when opening Spybot Help and also when accessing the Dell Support Forum.
1127
0
Posted February 14th, 2008 15:00
Unfortunately, sfc doesn't directly tell you what it did, even if it fixed major problems. But if the other problem still exists, then sfc didn't help.
Do you need to reinstall the Yahoo IM software?
Edit: Don't use Yahoo IM, but I have one copy of that file on my system with XPpro SP2 in folder:
c:\program files\common files\microsoft shared\INK
If you have it somewhere else, copy (don't move) it into this folder. If you don't have it, search your XP CD for it and copy to the correct folder.
Ron
Message Edited by RoHe on 02-14-2008 09:23 AM
1127
0
Posted February 15th, 2008 00:00
I searched my computer and had one copy of the SKCHUI.DLL in C:\program files\common files\microsoft shared\INK
Just in case this file got corrupted, I got out my XP Pro Reinstallation CD with the intention of reinstalling it. I have never used the reinstallation CD and it wasn't clear to me how to browse for files so I searched for the file using the Windows Search function and came up with nothing- apparently this file does not exist on this installation CD. Is that possible? If you or anyone else has their XP Pro reinstallation CD handy, could you check to see if you can locate this file?
Thanks!
1127
0
Posted February 15th, 2008 14:00
Not on my XP SP2 CD either.
When I looked at the properties of the file on my hard drive, it says it's part of Microsoft Handwriting Input User Interface. So unless you have a tablet PC or use handwriting input, try turning that off.
To remove handwriting recognition
- Open Regional and Language Options in Control Panel.
- On the Languages tab, under Text services and input languages, click Details.
- Under Installed services, click Handwriting Recognition under the language for which you want to remove it, and then click Remove.
- To open Regional and Language Options, click Start, point to Settings, click Control Panel, and then double-click Regional and Language Options.
- Remove handwriting recognition if you are not using it, because it uses computer memory and can slow performance.
- Removing handwriting recognition does not delete it from your computer, it only removes it as an available text service and prevents it from being loaded into memory. You can add it again at any time.
- To remove the handwriting recognition engine from the hard disk, follow the instructions in the program with which it was installed, or use Add or Remove Programs in Control Panel.
- If you are using a tablet computer, you can use Tablet PC Input Panel for handwriting and speech tasks.
Ron
1127
0
Posted February 15th, 2008 22:00
That seems to have eliminated the problem with Yahoo and I assume with the other applications for which I had gotten this error message (Adobe Acrobat, Dell Help).....Any idea why this problem only started to express within the last week or so? Do you think the file had gotten corrupted in some way? Could it have had anything to do with the updated version of AdAware that I just installed?
1127
0
Posted February 15th, 2008 23:00
Any or all of the above could have caused this problem. Ask Bill Gates. :D
It's also possible handwriting recognition only got turned on 'accidentally' in recent weeks. Who knows??? But as long as you don't need handwriting recognition and the problem with the other apps is gone, do you really want to know what evil deeds Microsoft has done to you behind the scenes? ;)
Ron
RoHe
12 Elder
•
45230 Posts
•
172625 Points
1127
0
Posted February 13th, 2008 18:00
Try running a windows system file check:
click start>run
type in: sfc /scannow
(space between sfc and /)
click OK
Insert XP CD if sfc requests it and reboot when it's done.
Ron