I don't have an answer to your problem, but I used FAST recently when I did a clean reinstall and it failed to reinstall my Outlook contacts (an MS product!) and Quicken data.

 

Microsoft's products, except maybe for Office, are just not very good.  I don't think they want to pay for really good programmers at the bottom of the pyramid.  Why else could they not put out a decent utility like FAST?

 

Intellimover might be a better solution for you.

Thanks for the information and suggestions.  Maybe next time.  I'm about through transferring everything manually.  You would think that if transfer worked with an XP PC to Vista PC, that it would work even better with an XP to XP transfer.  And I really appreciate it when Windows tells me it has encountered a problem and needs to shut down, which it does and also locks up the PC.  There isn't anything on their web site to help with the problem, and I already related my experience with Dell Support.

 

I should have tried the Forum first.  Like I said.... Maybe next time.

Try going to Dell Article 340343.  My brand new 530 desktop had a million problems (all kinds of crashes) for which Tech Support offered a number of solutions, none of which worked.  Programs were disappearing, hanging, all kinds of things.  If you have PC-cillin 14 pre-loaded by Dell, as I did, it was a bad version.  I got rid of it, downloaded and installed the new version per 340343, and everything has been perfect since then.