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pepdog3817
2 Posts
0
4694
November 4th, 2005 00:00
Initial login password failure
Please help!!
I have a Dimension 4300 with Windows XP home. The pc crashed and we had to reinstall (not sure if it was done correctly) and all was well for about two weeks. We have three user accounts set-up at login and I am the pc administrator. The problem is that I can not lot into my user account and therefore can not make any computer setting changes. I have tried several times, unsuccessfully, to "clear forgotten password" by following Dell's instructions of removing the PSWD jumper plug, etc. as found in their Solutions Guide that came with our pc. Like I said, this has not worked and I am still unable to access my personal files, the computer's settings, etc.
I pray someone out there can help me and this is an easy fix. Thanks.
JD
pepdog3817
2 Posts
183
0
Posted November 4th, 2005 21:00
Thank you so much for your help - it worked! Although I did not forget my password somehow the pc wouldn't recognize it. I did also lose my files in my folders but found that they are still on the pc and I'll have to move/copy them back into my personal folders.
Thanks again, especially for your prompt response!!!! :) :)
JD
SitelTech
276 Posts
183
0
Posted November 4th, 2005 00:00
Boot the computer into Safe Mode and Remove the password on the account
- As soon as you turn on the computer, press F8 repeadily about 5-6 times. At the Advanced Options menu, select Safe Mode with Networking.
- Log into the Administrator Account.
- Start -> Control Panel -> User Account -> Select your account below -> Choose 'Remove Password'
- Reboot computer.
Goodluck