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nancyspeed
71 Posts
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5920
January 4th, 2008 18:00
Norton internet security software
In November or thereabouts my life updates would not work. I got the 2008 software yesterday but the 08 version will not install. I get a message that the application is already running and I have to wait until it is finished. But there is nothing running as far as live updates--it is stuck there somehow. So then I figured I would uninstall the old Norton stuff--it will not delete because it says live updates are running. But they are not. Then the Norton instructions said run %temp% and delete all of my temporary files. The notice came up that I have over 2,000 temporary internet files. Can I delete them all? I get a pop up that warns me about every other one or so and asks if I am sure I want it deleted. So I got scared and just quit that. Is it always safe to delete every temporary file/folder?
nancyspeed
71 Posts
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Posted January 5th, 2008 00:00
Thanks for the link. It did remove Norton from my desk top. Now that I think of it, my live updates quit working when I got satellite internet service. I ran live update on the 08 one I just installed and it never could connect..... Have no idea what is happening. And now on my laptop to this forum I have 4 pop up ads here, all related to computer related items. And I have ALL pop ups blocked.Modemqueen
29 Posts
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Posted January 5th, 2008 02:00
Are you getting any specific errors when it is running.. messages that kind of thing. It will help with trying to figure out what is happening.There are a lot of reasons why it may not be running I am sure some more info may get someone on the board to trigger possible solutions.Have you tried looking to the support site for norton on live update.. they have quite a few articles you can try..M.
Modemqueen
29 Posts
206
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Posted January 4th, 2008 18:00