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sailmate

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21 years ago

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sailmate

31 Posts

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February 23rd, 2006 01:00

Outlook Express

every  time I open Outlook Express on my I6000 I have to reset the POP3 setting. IT Changes to an IP number . Any suggestions on how to change the setting so it stays set?
 
Thanks
  • joe53

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    Posted February 23rd, 2006 03:00

    If chuket's suggestion does not work, a likely culprit is your antivirus email scanner. Try disabling it. (This is safe- your email is still protected).

    If you use use Norton AV, more info on  this here: http://customersupport.acd.net/admin/articles/Turn%20off%20Nortons%20email%20scanning.cfm

  • chuket

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    Posted February 23rd, 2006 03:00

    If you mean your POP3 Server, you can access it from Regedit. If you don't want to mess with the registry, go no further. If you do want to explore the problem go to ☞ Start ☞ Run and type in regedit. In regedit, navigate to this key:

    HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts\00000000

    To be on the safe side, click on POP3 Server and then on the file tab, select export and save it to the desktop in case it is needed for a restore.

    In the right hand pane look for POP3 Server. It should display mail.your ISP.net. If it's not in that format right click on POP3 Server and select Modify. It can then be edited to your correct mail account. Open OE and see if it connects. Reboot and try OE again. If it keeps the settings you're all set. If not, something is resetting the POP3 Server.

     

  • chuket

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    Posted February 23rd, 2006 04:00

    joe53

    Excellent find. I suspected that something was resetting his POP3 settings. Norton at it again.

  • sailmate

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    Posted February 24th, 2006 01:00

    Thanks chuket and joe for your suggestions. I think I will try the less aggressive first, by dissabling my antivirus (Mcaffee) on my laptop. If that does not work then I'll try the registry.
     
    Will let you know which works.
     
     
  • joe53

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    Posted February 24th, 2006 01:00

    sailmate:

    I haven't used McAfee AV for years, but I presume the version you are using has an email scanning function. I wasn't suggesting you disable your resident AV program- just the email scanner function. Good luck.

    Joe

  • chuket

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    Posted February 25th, 2006 01:00

    sailmate

    When you got to:

    HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts\00000000\POP3 Server

    What did POP3 Server show.... your mail server or an IP address ?

    NOTE:

    If it's an IP address you can go to:
     
     
    and it will give you the domain assigned to that IP address or a block of IP address. Maybe you can get a clue from that info.

    Message Edited by chuket on 02-24-2006 11:33 PM

  • sailmate

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    Posted February 25th, 2006 01:00

    thanks Joe, yes I understand it's just the email scanner. Actually I tried both suggestions and neither work. Oh, well, I'll keep trying and searching, I'm sure I'll figure it out sooner or later. I wouldn't normally have NcAfee AV either, but it came on the laptop so for now, that's what I have to work with. Thanks again for your help.
     
    Nancy
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    Posted March 13th, 2006 10:00

    I have tried these options to fix this error and neither one works.  You can however do a temporary fix. Go to Tools/Accounts/Mail/Properties/Servers
    Change the incoming server from 127.0.0.1 to incoming.verizon.net.  if you keep your computer on 24/7 you will never know that this problem occurs.  It appears to happen when a reboot of your system is done; so I turn mine off when it's not being used and will always have this issue unless someone knows exactly how to fix it.  I even did a system restore back to an earlier date when I knew that I did not have this issue and after the reboot, the Pop3 error was back again.  I do believe that several people are having a problem with this due to some websites that they have gone into and has damaged our systems.  I am not sure which sites are doing it but if we find out we should let others know about it to keep them from having the same problems as we have.
  • ganit

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    Posted March 26th, 2006 14:00

    Sailmate,

     

    Did you ever resolve the problem regarding to having to reset the POP3 setting, I have the same problem and like to know how to resolve.

  • sailmate

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    Posted March 27th, 2006 00:00

    Nope, sorry. It still does not work. I have to change the incoming pop server everytime I check mail on my laptop. Once it's signed on it stays connected, but I don't leave it on all the time. My next step is checking directly with Dell, but haven't done that yet. I will post back if/when I get this resolved. Or look forward to you or anyone who does resolve this.