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dazed-n-confuze

updated

18 years ago

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11602

June 18th, 2008 21:00

pictures won't load when browsing

I have a Dell Inspiron 1720 with Windows Vista. When browsing the internet, the pictures won't load 98% of the time. It doesn't seem to matter what browser I use either. The pictures show as little boxes with red x's in them. Often times the page will say "Internet Explorer can not display the web page". It's driving me crazy!! I have contacted Dell support several times about this and they have no clue what is wrong, much less how to fix the problem. Please help!!
  • Nissi1

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    Posted June 18th, 2008 22:00

    Hello Dazed-n-confused,

     

    The following is so simple I am sure it has been tried, however I thought I would reply just in case it had not.

     

    Have you tried:

     

    1.  Tools

    2.  Internet Options

    3.  Advanced tab

    4.  Under Multimedia, check pictures

     

    If the above is not the solution, I am sure someone else will eventually post the correct one.

     

    Continued blessings,

     

    Nissi1

  • 766

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    Posted June 19th, 2008 00:00

    I have tried changing the security level my cookies are set at but that doesn't seem to help. I have also made sure the pictures tab is checked in my internet options. It has to be something with my computer due to the fact that my husband can go to the same websites as me and all the pictures load with no problems. We seem to think this is a problem with Vista......my husband has XP. We have been hearing all sorts of horror stories about Vista. Everyone we talk to that has Vista on their computer has taken it off and installed XP due to all the problems Vista has.
  • Nissi1

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    Posted June 19th, 2008 00:00

    Good evening Dazed-n-confuz…,

     

    Below is the link to Dell's Unresolved Technical Issues, give them a try:

     

    https://support.dell.com/support/topics/global.aspx/support/dellcare/outstanding_issues_tech?c=us&cs=19&l=en&s=dhs

     

    I hope this is resolved soon.

     

    Nissi1

  • beversoll

    2 Intern

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    301 Posts

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    Posted June 19th, 2008 00:00

    If Nissi1's recommendation doesn't work you may want to check the security level you have your cookies set at. 
  • Davet50

    6 Operator

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    14442 Posts

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    Posted June 19th, 2008 00:00

    check to see if you have java installed. go to tools manage add on. enable/disable addons. see if there are listings for Java if not go HERE 

    to get it.

    Some more info

     

    http://www.java.com/en/download/index.jsp

     

    Message Edited by Davet50 on 06-18-2008 09:58 PM
  • 766

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    Posted June 21st, 2008 04:00

    I do have Java installed. I'm just not sure what the problem is. I have only had this laptop a month and I have had more problems with it than any of the previous desktops/laptops I own. This is the first Dell I have purchased and so far I am not impressed! And the Dell support center is a joke! I've talked with several different technicians and even done the remote access with them, and they have no answers for me!
  • Nissi1

    322 Posts

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    Posted June 21st, 2008 05:00

    Good morning Dazed-n-Confuz…,

     

    Below is the link to Dell's Unresolved Technical Support Issues.  Email them all the specifics.  After which you will receive a form letter response, then someone will respond to your email within 24 to 48 hours.

     

    Heres believing everything will be resolved soon.

     

    Nissi1

     

    https://support.dell.com/support/topics/global.aspx/support/dellcare/outstanding_issues_tech?c=us&cs=19&l=en&s=dhs