UNSOLVED

drdeath1333

updated

21 years ago

0

6427

December 22nd, 2005 01:00

problems with service pack 2

i just recently installed sp2 on my dimension 4400 and im having problems, yesterday, it didnt like my firewall and virus programs, and today i found out my computer wont start up. it just asks what mode i want to start in, safe or normal. i put in the disk to reinstall xp, and chose the repair option, and it asks for an admin password...how can i find this password? is there a better way to do this? i also want to remove sp2
  • tgsmith

    2862 Posts

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    Posted December 22nd, 2005 01:00

    Drdeath1333.
    Whoa! Don't do that.  Uninstall SP2 first! 
    Click Start, click Run, type appwiz.cpl in the Open box, and then click OK. Click to select the Show Updates check box.  Click Windows XP Service Pack 2, and then click Remove. 
    Follow the instructions on the screen to remove Windows XP SP2.
    Tony
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    Posted December 22nd, 2005 01:00

    my pc wont start up, when i choose any selection the loading screen comes up, followed by a black screen the it goes back to the selection list
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    Posted December 22nd, 2005 01:00

    on a different computer, i just reinstalled xp, and it got rid of sp2, but i tried this with mine, and it told me i couldnt, i think i was becuase of the password thing.
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    Posted December 22nd, 2005 01:00

    this problem happened to me once before on the same pc, and for this i have come to this conclusion......sp2 blows
  • tgsmith

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    Posted December 22nd, 2005 02:00

    Drdeath1333,

    Upgrading any system more than 2 years old to SP2 can be risky.  Certain software, BIOS versions, CPUs (including P4), and integrated controller chips are not compatible.  Automatic updates to SP2 should never be allowed on these systems until all homework is done.

    Do you mean that whenever you press F8 and attempt to go into Safe Mode, you get the black screen and then go back to the same selection screen?

    Tony

  • jmwills

    2 Intern

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    Posted December 22nd, 2005 05:00

    With the proper BIOS and driver updates, SP2 is not only safe and very functional, it is almost foolish not ot have it.  I'm running on systems in excess of three years old and we have yet to have a problem.  I will admit, that none of these systems has been an upgrade, we totally wipe the drives and load a fresh image.