Announcement Banner
UNSOLVED

Ahmed mahfouz

updated

12 years ago

0

5744

January 2nd, 2015 05:00

Restore to earlier day?

When my laptop entering the windows 7 ,it stopped responding ,so what can i do to solve this problem?

  • abach

    1728 Posts

    390

    0

    Posted January 3rd, 2015 13:00

    Have you tried booting into safe mode? Press the F8 function key every second or so while the laptop boots. Choose Safe Mode with Networking. Go to Control Panel and choose Recovery. Follow the prompts.

    If this doesn't work, it may be better to choose the option in safe mode to fix or repair startup problems.

  • 390

    0

    Posted January 3rd, 2015 22:00

    Thanks for this reply

    But I already tried this way and it doesn't respond when entering the windows,so if there any option except those.

  • 390

    0

    Posted January 14th, 2015 23:00

    Hi Ahmed

    Thank you for reaching out here. Adding to what Abach has advised I request you to run diagnostics on the system and check for functionality and update me with the results. If the system boots up download and run Ccleaner and update me with the functionality. Kindly check the link mentioned below for steps to run the diagnostics on you system.

    http://dell.to/1IAhbxu