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boxwella

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18 years ago

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boxwella

2 Posts

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6694

December 9th, 2008 12:00

Restore to factory settings

I have a Dell Dimension 2350 Desktop.  I was trying to delete some old programs and have deleted something I shouldn't have.  I need to restore to factory settings if possible.  I have all the disks.  My problem is my computer will not boot up so that I can restore.  It starts and then loads Windows XP Home Edition and then hesitates for a few seconds with a blank screen and then restarts itself.  This goes on for as long as you will leave the button in the on position.  I have tried Safe Mode and the same thing happens.  Any suggestions??

  • simpswr

    2 Intern

    3224 Posts

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    Posted December 9th, 2008 13:00

    You can get a reinstallation guide specific to your Dell here

    This is a great guide for reinstalling on a Dell:  http://www.djdenham.com/Install%20Procedures.htm

    The key is to set the BIOS to boot first from the CD drive

  • simpswr

    2 Intern

    3224 Posts

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    0

    Posted December 26th, 2008 13:00

    Have you run the Dell Diagnostics on the hard drive?

  • simpswr

    2 Intern

    3224 Posts

    229

    0

    Posted December 26th, 2008 13:00

    Have you run the Dell Diagnostics on the hard drive?

  • boxwella

    2 Posts

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    Posted December 26th, 2008 13:00

    I have tried to follow the reinstallation guide.  Right now, I am stuck in an ongoing reboot loop so I can't even get to the place where I can Control F11 in order to get to manual restore.

  • TheRealFireblad

    4 Apprentice

    4639 Posts

    229

    1

    Posted December 27th, 2008 02:00

    Are you trying to boot from the OS/Recovery disc?

    The way you've worded it, it sounds like the system is still trying to load the OS from the hard drive - which isn't required to do a recovery?

     

    Go into the BIOS, and confirm the boot order is set to check for a bootable CD/DVD first, then the hard drive, and finally a floppy drive?