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Hope this is the correct forum. Whilst trying to run SFC /SCANNOW on my Inspiron 1525 laptop with Windows XP Sp3 in an attempt to solve a problem with its Reliability & Performance utility, (the subject of my post entitled "Lost Performance Information" relating to Updating My Score), I keep getting a message telling me that "You must be an administrator running a console session in order to use the sfc utility". I am the owner and sole user and have carried out many functions before, needing administrator status. Can anyone please tell me what I need to do to enable the sfc utility?
Jesse L (retired)
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Posted June 4th, 2010 05:00
verve1,
Thank you for using the Dell Community Forum.
Run sfc/scannow from a command prompt.
Command Prompt can be accessed via the Command Prompt shortcut located in the Accessories program group in Windows.
Another way to access Command Prompt would be to execute cmd or cmd.exe from the Run dialog.
Jesse L (retired)
Thank you both for your replies. I have already previously tried both your suggestions but after typing "run as administrator" in the command prompt window, I get a message "Run is not recognised as an internal or external command, operable programme or batch file".
kirkd
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Posted June 5th, 2010 09:00
You need to right click on the Command Box ICON and then CLICK on Run as Administrator" in the right click menu. The Command Box will open and you then type in SFC /SCANNOW.