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dwdyer

updated

21 years ago

D

dwdyer

1 Message

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3443

August 27th, 2005 06:00

Sonic Registration Crashes

I've got a new Dimension 9100, and any time I bring up something like MyDVD it triggers the Sonic registration app (leaderreg.exe), which then crashes after I select that I want to register on the web, or after I enter my information, it registers with Sonic, and comes back.

Faulting application leaderreg.exe, version 2.2.7.0, faulting module unknown, version 0.0.0.0, fault address 0x25306635.

The application, C:\Program Files\Common Files\Sonic Shared\Sonic Central\Main\LeaderReg.exe, generated an application error The error occurred on 08/27/2005 @ 02:38:10.203 The exception generated was c0000005 at address 25306635 ()

Tnat's an ACCESS_VIOLATION fault.

It's clearly obvious that it's trying to update something on the local system to indicate that it's done registering, and that's failing.

Any thoughts?

-dwd-
  • TexIrish

    1 Message

    128

    0

    Posted August 30th, 2005 14:00

    We have been experiencing mysterious  c0000005  on WINWORD.exe and WORDPAD.exe and accessing Properties on a Dell Laser 1700 Printer.  Problem stopped by removal of Microsoft Hotfix 896423 (MS05-043 Security Bulletin).  The Laser was Default Printer, and evidently a driver module has a conflict with this Hotfix.  I'm curious if this might affect your problem also.  That HotFix was released 8/17/2005.

    Our Tech people are reporting the Driver problem to Dell, so it will be interesting to see how soon they release a new driver version for Windows 2000 that does not conflict with the Microsoft Fix.