My son's computer has suffered an attack from Trojans, spyware etc. We have used Spybot and SuperAntiSpyware. The programmes have performed thorough scans and we have removed to quarantine all problems identified.

We have yet to run anti-virus to further check the system. Initial tests are encouraging in that the computer boots up, runs and closes down much faster than previously. The Windows Security Centre is operational and the XP status shows SP2 to be installed.

However, the System Restore function does not work – the message given is:-

System Restore is not able to protect your computer. Restart your computer and then run System Restore again.

We have tried this but to no avail. We have used the facility – repair broken system restore tool in SuperAntiSpyware for the System Restore but again this does not activate the programme. I have looked on Microsoft’s website but cannot find any relevant assistance or assistance that as a computer novice I understand

Please can forum members help us?

Thank you

David