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- I do have the cd and was still denied the second time. First time was download off the internet this time from the cd. Same thing completes then undoes everything. Now cannot access email, may or may not be related. I had just done a complete maintinance on the pc. Complete anti virus scan with norton,ran spybot,and adaware,did a chkdsk, cleaned all tmp and cookies, and defrag,also ran error checking on reboot. Then tried to install sp2 and was still denied. The balloon pops up telling me that updates are ready to be installed still, don't want to waste the time again untill I can get to the bottom of the problem. XP home 60 gig HDD, 256 megs mem, 2.0 celeron. If any other info is needed please let me know. Thanks Gary
I have done all the same things Gary has done as well. I have also disabled my antivirus software McAfee- and still doesn't work. My Laptop is very new. Just got it last XMAS. It's an Inspiron 8600.
The CD order will take 4-6 weeks to get. Judging from Gary's message, it doesn't sound good.
Susan
I would install this update; it may tell you why it won't install. Consider yourself lucky the install undone itself. Did you run AdAware ?
- I just talked to the person that owns the pc and he called msn and they said it was the permission for the users. he said he went in and changed the permission on all users and it installed and finished and everything is great now hope this helps someone else. Thanks for all your help. Gary
B4runo
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Posted December 19th, 2004 04:00
shamman:
Order the SP2 CD and avoid the rush. Be sure you have followed all the do's and don'ts from Dell and MS about prep, prior to attempting to install SP2.
http://www.microsoft.com/windowsxp/downloads/updates/sp2/cdorder/en_us/default.mspx