This is driving me mad please help.

I am using the free version of pocketcloud on my HTC Rezound. I have set up the companion on my Windows 7 machine and I can connect with no problems. When I try to log in to windows with my password the keyboard is stuck in caps. This makes it impossible to log in or use passwords. I have seen other reports of this problem with HTC phones. Is there anything I can do? Here is what I have tried.

-Checked to make sure "caps lock" was not enabled on my remote machine.
-Switched to a different default keyboard on my phone. I tried all 3 types.
-Downloaded and tried a 3rd party keyboard for my phone.

I was going to try to purchase the pro version of the app but I am hesitant to do so without knowing if this problem can be resolved. Thanks in advance for your help.