Attachment uploads are currently disabled. This is a temporary situation and will resume as normal in the coming days.
UNSOLVED
D
DellLover2020
4 Posts
0
743
March 1st, 2022 08:00
Bluetooth "is turned off"
I have a Dell XPS 15 9500 with Windows 10 21H2.
I'm not using Bluetooth super often, but today I wanted to connect a mouse and couldn't switch on Bluetooth. There is no bluetooth icon in the taskbar and I can't see a bluetooth device in the device manager.
However my laptop has bluetooth, I have used in in the past, and I can see that it's enabled in the BIOS.
I tried the window troubleshoot, downloaded all windows updates and even manually downloaded driver updates from the dell website, but it didn't help.
What else can I try?
DellLover2020
4 Posts
518
0
Posted March 2nd, 2022 01:00
This is unfortunately not possible. There is no switch or setting to enable it. The Bluetooth adapter seems to be not recognized in windows, it's like there is none.
Mary G
6 Operator
•
20095 Posts
540
0
Posted March 1st, 2022 09:00
Open Settings and search for Bluetooth. You should be able to turn it on.