Omnibussi,

Change the settings below for resolving the wifi disconnects.

Step 1: Change the power management 
1) Right-click your WiFi icon at the bottom right corner of your PC desktop and click Open Network and Sharing Center.

2) Click Change adapter settings. 

3) Right-click your WiFi adapter and click Properties. 

4) Click Configure. 

5) Go to the Power Management tab. Untick the box for Allow the computer to turn off this device to save power. Click OK. 

Step 2: Reset the Wi-Fi AutoConfig service
1) On your keyboard, press the Windows logo key and R at the same time. Type services.msc and press Enter.

2) Highlight WLAN AutoConfig. Double-click it. 

3) Change the Startup type to Automatic. 

4) Click Apply and OK to save and exit. 

For my notes, click my username and send me the pc service tag number via private message.

Hi MrMinaj1,

Thanks for posting.  Apologies that your system is not performing as expected.

If you did not purchase an additional warranty with Amazon, the original limited hardware warranty will prevail.  If you would like Dell to repair the system for you under warranty, and if the part needs to be replaced, depending on availability it would be replaced with an equivalent or better part. 

If you still require assistance and the system is under warranty, you may contact me privately. Be sure to include your personal information (name, address, telephone, email) and your computer's service tag number in your message. Thanks.

If there is no warranty, then you could contact our Out of Warranty team to get a quote for a paid service request. 

Yes, and understood.  Thanks for the clarification.  To answer your question:  If the part is defective, it will be replaced by the depot with a similar or better part depending on the configuration at the time of purchase. 

Regards,
Robert

I put one of the Killer 1535 cards in my Inspiron 15 7567 for testing and decided to keep it.  There had been reports of problems which seemed to lead back to an original Dell install.  Since my system did not have the Dell install, it operated fine.

Lately, I have seen the system dropping a network connection when trying to access some sites, even when changing from one Dell page to another.  But I am thinking it might be related to either a Dell driver or Win 10, or a combination of the two. 

There is a brand new driver for the Killer card which I have not yet installed.  But one thing I was wondering about, the Dell driver states it is for a Qualcomm QCA61x4A.  My original driver only showed a QCA61x4, so I will be checking to see if there is a difference between the Dell drivers and one directly from Killer.

When I install my new driver, I will download the new driver, then go offline and uninstall the Wifi device and all drivers.  If a Qualcomm driver is reinstalled, you still have a driver available, so I will uninstall again. 

I will post back in about an hour and describe how the process worked.

I finally got the new driver installed.  What a pain because of the way these drivers are being set up which makes them hard to uninstall. 

I can only suggest right now to start the install of the latest driver and let it uninstall first.  Then continue with the new install.  When you are finished, make sure and check the version number of the drive and confirm it is the one you installed.

I also went ahead and installed the Killer Suite which should not be required.  I have not had time to check the connectivity but if I continue to see problems, I will post back.

As far as I'm aware, the driver installed is the latest - 12.0.0.468 and I installed the latest Killer suite too.

I'll see if the replacement unit when it arrives is any better otherwise I'll ask for a refund.

I just don't get why Dell keep using Killer cards - a quick Google shows just how many people have problems with their cards and not just with Dell machines. Killer's website seems keen to blame manufacturers and/or Windows but it's odd that it's only their cards that seem to be problematic & that many users problems disappear when they replace it with an Intel card!

A new Intel device only costs around $29....  I originally got an Intel 3165 in this gaming system, but replaced it with first an 8265 then this Killer card.

My 9365 came with the Intel 8265 and it does seem to work fine.  But I have never really had the problems folks report.  Perhaps my not getting my 1535 from Dell had anything to do with that..

My wireless router has been getting numerous firmware upgrades over the last year.  Have you checked your router for such things...?

I suppose a couple of more observations.  I just finished a Netflix TV show and no network interruptions during the hour.

My Link Speed is showing 866/866 Mbps with the 1535.

If you install a new card, since it will be a completely new install, hardware and drivers, you would expect an improvement.  That improvement may not be just because of the different cards..

While you are waiting, you might go to Device Manger and check the properties for the card.  There is an Events tab which shows activity with drivers.  If you scroll down, you may see some driver or device constantly being removed and replaced or not able to install....  That info could give us an idea as to why the card was losing the connection.