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PaulSteel

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2 years ago

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PaulSteel

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July 1st, 2024 15:18

XPS Keyboard Dropping Keystrokes

The keyboard on my XPS 13 9360 skips characters when using the onboard keyboard.  An external keyboard connected via USB works flawlessly.  I have performed the following:

* Updated PS/2 Keyboard drivers from Dell and using Microsoft drivers.

* Removed all keyboard drivers in Device Manager, then rebooted.

* Tried 3rd party (HP) PS/2 drivers.

* Replaced the onboard keyboard.

None of the above changed the situation except the external keyboard.