About me

<p><strong>CURRENT ROLE:</strong></p> <p>Complex System Senior Technical Support Analyst</p> <p>Dell|EMC Enterprise Technical Support Team</p> <p><strong> </strong><strong>SKILLSET </strong></p> <ul> <li>Comprehensive experience in server hardware and software troubleshooting and configuration. </li> <li>EMC Fibre Channel and iSCSI SAN implementation, configuration and troubleshooting. -- Cisco networking knowledge, including WAN, LAN, SAN topology and configuration. </li> <li>o Routing protocols. </li> <li>o Access List Configuration and utilization of VLSM for IP address conservation.</li> <li>Advanced knowledge of network infrastructure, networking protocols, standards, OSI and TCP models, and IP addressing.</li> <li>Hands on experience managing Cisco IOS Software and creating access lists.</li> <li>Understanding of intermediate routing protocols, CLI configuration of switches and routers, Ethernet switching, VLANs, Spanning Tree Protocol and VLAN Trunking Protocol and VSAN trunking/ISLs.</li> <li>Hands-on experience in fabric configuration and zoning of fibre switches.</li> <li>Understanding of intermediate routing protocols, (RIP, RIPv2, single-area OSPF, IGRP, EIGRP).</li> <li>Capable of Microsoft Cluster configuration and troubleshooting.</li> <li>Able to configure PPP, ISDN, DDR, Frame Relay.</li> <li>Competent in ethernet/cable and optical network troubleshooting utilizing including iSCSI, Fiber, FCOE.</li> <li>Trained in NAT and PAT configuration on Cisco routers.</li> <li>Knowledge of VMWare, Windows Server 2000, 2003 and 2008, as well as Veritas Backup Exec.</li> <li>Skilled in RAID 0, 1, 5, 6, 10 and 50 configuration, as well as disaster recovery techniques for failed RAID arrays. </li> <li>EMC Fibre Channel and iSCSI SAN implementation, configuration and troubleshooting. -- Cisco networking knowledge, including WAN, LAN, SAN topology and configuration. * Routing protocols. * Access Lists Configuration and utilization of VLSM for IP address conservation.</li> </ul> <p><strong>CERTIFICATIONS:</strong></p> <p><strong>CCNA, EMCPA, CompTIA Network+, CompTIA Server+, CompTIA A+, DCSE</strong></p>