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November 26th, 2012 11:00

Win8 VDI - on vW7.6 / vSphere 5.1 ...cant access the tiles ??

Hi All...

ive setup a small Win8 64bit ( RTM ) VDI pool on our vWorkspace 7.6 test enviroment

Hypervisor end - vSphere 5.1 / vmware

i can create the Win8 VDI ( 2G ram 35G disk ) from a template ( contains latest vmware tools and pntools 7.6 )

created the VDI's in "workgroup" mode for now - not added to our AD at the moment

issue :

I can get access to the Win8 VDI via AppPortal ( from win7 client )

I can login ok

I get the tiles ( metro UI ) appear

THEN NOTHING ?? , tiles appear on screen but the mouse or keyboard does not respond ??

any idea's ???? has anyone else seen this ???

i've turned of all EOP  features

if i direct RDP to the Win8 VDI - all works fine , mouse / keyboard actions work on the Metro UI

prit

November 27th, 2012 09:00

Did you change your settings yet to match mine?

8 Posts

November 27th, 2012 09:00

yes..set the Network to E1000

prit

8 Posts

November 27th, 2012 09:00

tried Hotfix_185506 ...No Joy ??? same issue

still screen freeze once you logged into the Win8 VDI ( tiles windows )

ive turned off all EOP features

RDP direct to the Win8 VM works fine ??

prit

8 Posts

December 3rd, 2012 08:00

Hi All...any other things i can try to resolve this ???

it seem to be that is something to do with client side ( via appPortal or WebAccess )

looks like mouse / keyboard is not passed to the Win8 VDI  - so cant move around the screen

i can confirm - MS Rdesktop direct works fine ? and i can click on the tiles

any idea's

prit

December 4th, 2012 08:00

Hello,

As this is a Test box I wonder, have you installed AppPortal onto the Win8 VDI?

If you have, disable AutoShare on the Virtual USB hub as it could be capturing the Keyboard/Mouse

Do you have remote access to this so I can test it from here ?

Cheers.

8 Posts

December 4th, 2012 13:00

Hi Andrew...

yes it a test enviroment - ive not installed AppPortal onto the win8 vdi

ive just install pntools to the win8 vdi ( min install )

sorry cant access off site

but we could setup a remote session ( using bomgar ) to show you ??

prit

8 Posts

December 13th, 2012 12:00

Hi all...

update on this - hopefully someone can help

firstly my win8 vdi  is build 9200 , win8 enterprise

if i create a windows 8 vm and install / run appportal ( latest version )..i can access my win8 vdi - all works fine via mouse/keyboard access

if im on win7 physical pc , or vm and run appportal ( latest version ) ..i can access the win8 vdi but loose mouse/keyboard access

if im on a xp physical pc or vm and run appportal ( latest version ) ..i can access the win8 vdi but loose mouse/keyboard access

..anyone seen this ???

cheers

prit

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