Start a Conversation

Unsolved

This post is more than 5 years old

170996

March 20th, 2015 12:00

initial access fails with anonymous login

Hi,

i setup up Win7 desktops for use with anonymous login.

currently i observe this problems:

1.  initial access fails with "Connection error 10060" about 80%  no matter what connector used. 2nd try always succeeds. in that case (2nd try) the anonymous user already exists at the desktop.

This happens only with anonymous user. With ad-user there are no first-time Connection Errors.
Is there a way to suppress anonymous Account creation on the desktops (not needed in this case)?

2.  resizing the html5 connector windows will lead to connection reset and reauthentication right?!

3. some latency with the keyboard typing text. its better than with the java client but far from the native client.

4. the html5 connector starts with english keyboard always?! keyboard maps ok anyway except backslash (\) which doesnt appear. (alt gr + ß)  (also pipe and curly brackets)

===
i setup up a desktop-group for single machine use (reprovision after logout). i use non persistent plus "user" assignment. not "client address" assignment because the "client" is the connection broker machine. i guess "user" reflects one unique browser-session / web-socket?!



Also i assume the html5 connector itself a ssl gateway if used via https and no further need for Secure Access Gateway.

best regards
Markus


34 Posts

March 23rd, 2015 12:00

Problem "first logon error 10060 with anonmous" log excerpt:

2015-04-01 16:47:17.137 - 1292 - 2452 - Broker - INFO - Sending prelogon info to VM...
2015-04-01 16:47:17.137 - 1292 - 2452 - Broker - INFO - Getting the computer group for server...
2015-04-01 16:47:17.137 - 1292 - 2452 - Broker - INFO - Getting the remote computer's ClientSecurityGroup...
2015-04-01 16:47:17.137 - 1292 - 2452 - Broker - INFO - Getting the remote computer's ClientSecurityGroup...
2015-04-01 16:47:17.137 - 1292 - 2452 - Broker - INFO - Getting the remote computer's LogoffModuleExclusionList...
2015-04-01 16:47:17.137 - 1292 - 2452 - Broker - INFO - Getting the computer group LogoffModuleExclusionList...
2015-04-01 16:47:17.137 - 1292 - 2452 - Broker - INFO - Instructing to create an anonymous user.
2015-04-01 16:47:17.137 - 1292 - 2452 - Broker - DEBUG - CDbManager:keeping conn=0x0ac02878 (50, lastCount=48)
2015-04-01 16:47:17.137 - 1292 - 2452 - Broker - DEBUG - CDbManager:connection held 4 ms
2015-04-01 16:47:17.137 - 1292 - 2452 - Broker - INFO - > authenticating message
2015-04-01 16:47:17.137 - 1292 - 2452 - Broker - INFO - > sent message
2015-04-01 16:47:17.262 - 1292 - 2452 - Broker - INFO - > received message
2015-04-01 16:47:17.278 - 1292 - 2452 - Broker - INFO - > decrypted response
2015-04-01 16:47:17.762 - 1292 - 2972 - Broker - DEBUG - CDbManager:reusing conn=0x0ac02878 (50)
2015-04-01 16:47:17.762 - 1292 - 2972 - Broker - INFO - Getting the next notification...
2015-04-01 16:47:17.762 - 1292 - 2972 - Broker - DEBUG - CDbManager:keeping conn=0x0ac02878 (50, lastCount=48)
2015-04-01 16:47:17.762 - 1292 - 2972 - Broker - DEBUG - CDbManager:connection held 1 ms
2015-04-01 16:47:23.263 - 1292 - 2952 - Broker - INFO - CXmlHandler::monitorThread: Reading status report interval from database...
2015-04-01 16:47:23.263 - 1292 - 2952 - Broker - DEBUG - CDbManager:reusing conn=0x0ac02878 (50)
2015-04-01 16:47:23.263 - 1292 - 2952 - Broker - INFO - CXmlHandler::monitorThread: StatusReportInterval=30, timeout=120 secs, wait units=6, db reread every 60 secs
2015-04-01 16:47:23.263 - 1292 - 2952 - Broker - DEBUG - CDbManager:keeping conn=0x0ac02878 (50, lastCount=48)
2015-04-01 16:47:23.263 - 1292 - 2952 - Broker - DEBUG - CDbManager:connection held 1 ms
2015-04-01 16:47:27.779 - 1292 - 2452 - Broker - INFO - CVdiMessage::sendDCMessage: ERROR:  - Reading response failed - 10060
2015-04-01 16:47:27.779 - 1292 - 2452 - Broker - ERROR - CXmlHandler::doVMPrelogon(2): ERROR: Caught err code 10060

========== a good one with authenticated not anonymous user ======

2015-04-01 16:46:10.354 - 1292 - 3008 - Broker - INFO - Sending prelogon info to VM...
2015-04-01 16:46:10.354 - 1292 - 3008 - Broker - INFO - Getting the computer group for server...
2015-04-01 16:46:10.354 - 1292 - 3008 - Broker - INFO - Getting the remote computer's ClientSecurityGroup...
2015-04-01 16:46:10.354 - 1292 - 3008 - Broker - INFO - Getting the remote computer's ClientSecurityGroup...
2015-04-01 16:46:10.354 - 1292 - 3008 - Broker - INFO - Getting the remote computer's LogoffModuleExclusionList...
2015-04-01 16:46:10.354 - 1292 - 3008 - Broker - INFO - Getting the computer group LogoffModuleExclusionList...
2015-04-01 16:46:10.354 - 1292 - 3008 - Broker - DEBUG - CDbManager:keeping conn=0x0ac01238 (50, lastCount=48)
2015-04-01 16:46:10.354 - 1292 - 3008 - Broker - DEBUG - CDbManager:connection held 4 ms
2015-04-01 16:46:10.354 - 1292 - 3008 - Broker - INFO - > authenticating message
2015-04-01 16:46:10.354 - 1292 - 3008 - Broker - INFO - > sent message
2015-04-01 16:46:10.494 - 1292 - 3008 - Broker - INFO - > received message
2015-04-01 16:46:10.494 - 1292 - 3008 - Broker - INFO - > decrypted response
2015-04-01 16:46:10.729 - 1292 - 3008 - Broker - DEBUG - CDbManager:reusing conn=0x0ac01238 (50)
2015-04-01 16:46:10.729 - 1292 - 3008 - Broker - INFO - Updating computer's LogonAttempts to 1099512136 if is null ...
2015-04-01 16:46:10.729 - 1292 - 3008 - Broker - INFO - CVdiInfo::SetVMItemIfNull: failed to update LogonAttempts for VM({FAA27DC1-1000-0A4B-8EF7-FD2201629DAD})
2015-04-01 16:46:10.729 - 1292 - 3008 - Broker - INFO - Getting group policy for permanent VMs...
2015-04-01 16:46:10.744 - 1292 - 3008 - Broker - INFO - Getting the remote computer's PNToolsVersion...
2015-04-01 16:46:10.744 - 1292 - 3008 - Broker - INFO - Getting the remote computer's NetworkOptimizationEnabled...
2015-04-01 16:46:10.744 - 1292 - 3008 - Broker - INFO - Getting the remote computer's NetworkOptimizationEnabled...
2015-04-01 16:46:10.744 - 1292 - 3008 - Broker - DEBUG - CDbManager:keeping conn=0x0ac01238 (50, lastCount=48)
2015-04-01 16:46:10.744 - 1292 - 3008 - Broker - DEBUG - CDbManager:connection held 5 ms
2015-04-01 16:46:10.744 - 1292 - 3008 - Broker - INFO - Cloning cookie...
2015-04-01 16:46:10.744 - 1292 - 3008 - Broker - INFO - New Cookie....Token:1290, Group:dom[...]
2015-04-01 16:46:10.744 - 1292 - 3008 - Broker - INFO - Constructing ticket...
2015-04-01 16:46:10.744 - 1292 - 3008 - Broker - INFO - Encrypting ticket...
2015-04-01 16:46:10.744 - 1292 - 3008 - Broker - INFO - CXmlHandler::doLaunchApplication: Successfully handled the request

34 Posts

August 31st, 2015 03:00

obviously fixed with 8.6

No Events found!

Top