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prototypeculture

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prototypeculture

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March 18th, 2024 05:31

Aurora R15, latency audio issues

I have been having audio issues since my purchased of my R15 and its driving me crazy. I spoke to a customer service rep at Micro Center today and he stated that they are aware of the issue as many of their customers have complaint and returned R15's because of this and according to him its a very known issue.

He recommended that I install an app called LatencyMon and to see what may be causing this. Well sure enough it reports that my NEW PC has a latency issue.

It reads "Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. Also one or more ISR routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates. 
LatencyMon has been analyzing your system for  0:13:20  (h:mm:ss) on all processors."

Dell please let me know what I have to do to resolve this. This is clearly not an isolated issue as one of the largest PC retail chains that are authorized dealers told me that this is a known alienware isssue. The distortion is unbarable and im going crazy trying to find a way to resolve this!

(edited)

  • prototypeculture

    1 Rookie

    13 Posts

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    Posted March 18th, 2024 05:33

    _________________________________________________________________________________________________________
    CONCLUSION
    _________________________________________________________________________________________________________
    Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. Also one or more ISR routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates. 
    LatencyMon has been analyzing your system for  0:05:00  (h:mm:ss) on all processors.


    _________________________________________________________________________________________________________
    SYSTEM INFORMATION
    _________________________________________________________________________________________________________
    Computer name:                                        ALIENWARE
    OS version:                                           Windows 11, 10.0, version 2009, build: 22631 (x64)
    Hardware:                                             Alienware Aurora R15, Alienware
    BIOS:                                                 1.10.0
    CPU:                                                  GenuineIntel 13th Gen Intel(R) Core(TM) i9-13900K
    Logical processors:                                   32
    Processor groups:                                     1
    Processor group size:                                 32
    RAM:                                                  65254 MB total


    _________________________________________________________________________________________________________
    CPU SPEED
    _________________________________________________________________________________________________________
    Reported CPU speed (WMI):                             30 MHz
    Reported CPU speed (registry):                        2995 MHz

    Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.


    _________________________________________________________________________________________________________
    MEASURED INTERRUPT TO USER PROCESS LATENCIES
    _________________________________________________________________________________________________________
    The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

    Highest measured interrupt to process latency (µs):   31498.80
    Average measured interrupt to process latency (µs):   10.800918

    Highest measured interrupt to DPC latency (µs):       31367.90
    Average measured interrupt to DPC latency (µs):       6.602742


    _________________________________________________________________________________________________________
     REPORTED ISRs
    _________________________________________________________________________________________________________
    Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

    Highest ISR routine execution time (µs):              2871.620033
    Driver with highest ISR routine execution time:       HDAudBus.sys - High Definition Audio Bus Driver, Microsoft Corporation

    Highest reported total ISR routine time (%):          0.001902
    Driver with highest ISR total time:                   HDAudBus.sys - High Definition Audio Bus Driver, Microsoft Corporation

    Total time spent in ISRs (%)                          0.002286

    ISR count (execution time <250 µs):                   40777
    ISR count (execution time 250-500 µs):                0
    ISR count (execution time 500-1000 µs):               3
    ISR count (execution time 1000-2000 µs):              1
    ISR count (execution time 2000-4000 µs):              9
    ISR count (execution time >=4000 µs):                 0


    _________________________________________________________________________________________________________
    REPORTED DPCs
    _________________________________________________________________________________________________________
    DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

    Highest DPC routine execution time (µs):              34059.116528
    Driver with highest DPC routine execution time:       dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

    Highest reported total DPC routine time (%):          0.022533
    Driver with highest DPC total execution time:         dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

    Total time spent in DPCs (%)                          0.063317

    DPC count (execution time <250 µs):                   588665
    DPC count (execution time 250-500 µs):                0
    DPC count (execution time 500-10000 µs):              120
    DPC count (execution time 1000-2000 µs):              7
    DPC count (execution time 2000-4000 µs):              16
    DPC count (execution time >=4000 µs):                 3


    _________________________________________________________________________________________________________
     REPORTED HARD PAGEFAULTS
    _________________________________________________________________________________________________________
    Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

    NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

    Process with highest pagefault count:                 system

    Total number of hard pagefaults                       13366
    Hard pagefault count of hardest hit process:          1830
    Number of processes hit:                              87


    _________________________________________________________________________________________________________
     PER CPU DATA
    _________________________________________________________________________________________________________
    CPU 0 Interrupt cycle time (s):                       27.833458
    CPU 0 ISR highest execution time (µs):                11.167279
    CPU 0 ISR total execution time (s):                   0.000046
    CPU 0 ISR count:                                      8
    CPU 0 DPC highest execution time (µs):                6415.975960
    CPU 0 DPC total execution time (s):                   5.262564
    CPU 0 DPC count:                                      471525
    _________________________________________________________________________________________________________
    CPU 1 Interrupt cycle time (s):                       19.608655
    CPU 1 ISR highest execution time (µs):                592.684474
    CPU 1 ISR total execution time (s):                   0.005272
    CPU 1 ISR count:                                      892
    CPU 1 DPC highest execution time (µs):                398.691820
    CPU 1 DPC total execution time (s):                   0.006067
    CPU 1 DPC count:                                      1146
    _________________________________________________________________________________________________________
    CPU 2 Interrupt cycle time (s):                       21.139607
    CPU 2 ISR highest execution time (µs):                2871.620033
    CPU 2 ISR total execution time (s):                   0.209002
    CPU 2 ISR count:                                      38465
    CPU 2 DPC highest execution time (µs):                6111.604007
    CPU 2 DPC total execution time (s):                   0.267106
    CPU 2 DPC count:                                      44075
    _________________________________________________________________________________________________________
    CPU 3 Interrupt cycle time (s):                       19.779604
    CPU 3 ISR highest execution time (µs):                0.0
    CPU 3 ISR total execution time (s):                   0.0
    CPU 3 ISR count:                                      0
    CPU 3 DPC highest execution time (µs):                321.750918
    CPU 3 DPC total execution time (s):                   0.007076
    CPU 3 DPC count:                                      829
    _________________________________________________________________________________________________________
    CPU 4 Interrupt cycle time (s):                       19.264695
    CPU 4 ISR highest execution time (µs):                0.0
    CPU 4 ISR total execution time (s):                   0.0
    CPU 4 ISR count:                                      0
    CPU 4 DPC highest execution time (µs):                279.455092
    CPU 4 DPC total execution time (s):                   0.031063
    CPU 4 DPC count:                                      7155
    _________________________________________________________________________________________________________
    CPU 5 Interrupt cycle time (s):                       19.355274
    CPU 5 ISR highest execution time (µs):                0.0
    CPU 5 ISR total execution time (s):                   0.0
    CPU 5 ISR count:                                      0
    CPU 5 DPC highest execution time (µs):                162.965609
    CPU 5 DPC total execution time (s):                   0.003811
    CPU 5 DPC count:                                      841
    _________________________________________________________________________________________________________
    CPU 6 Interrupt cycle time (s):                       20.010183
    CPU 6 ISR highest execution time (µs):                155.398331
    CPU 6 ISR total execution time (s):                   0.005607
    CPU 6 ISR count:                                      1425
    CPU 6 DPC highest execution time (µs):                317.403673
    CPU 6 DPC total execution time (s):                   0.054264
    CPU 6 DPC count:                                      9008
    _________________________________________________________________________________________________________
    CPU 7 Interrupt cycle time (s):                       19.540154
    CPU 7 ISR highest execution time (µs):                0.0
    CPU 7 ISR total execution time (s):                   0.0
    CPU 7 ISR count:                                      0
    CPU 7 DPC highest execution time (µs):                797.570618
    CPU 7 DPC total execution time (s):                   0.003929
    CPU 7 DPC count:                                      465
    _________________________________________________________________________________________________________
    CPU 8 Interrupt cycle time (s):                       18.775893
    CPU 8 ISR highest execution time (µs):                0.0
    CPU 8 ISR total execution time (s):                   0.0
    CPU 8 ISR count:                                      0
    CPU 8 DPC highest execution time (µs):                469.695492
    CPU 8 DPC total execution time (s):                   0.035123
    CPU 8 DPC count:                                      6478
    _________________________________________________________________________________________________________
    CPU 9 Interrupt cycle time (s):                       19.260948
    CPU 9 ISR highest execution time (µs):                0.0
    CPU 9 ISR total execution time (s):                   0.0
    CPU 9 ISR count:                                      0
    CPU 9 DPC highest execution time (µs):                306.391319
    CPU 9 DPC total execution time (s):                   0.006193
    CPU 9 DPC count:                                      1960
    _________________________________________________________________________________________________________
    CPU 10 Interrupt cycle time (s):                       19.954646
    CPU 10 ISR highest execution time (µs):                0.0
    CPU 10 ISR total execution time (s):                   0.0
    CPU 10 ISR count:                                      0
    CPU 10 DPC highest execution time (µs):                34059.116528
    CPU 10 DPC total execution time (s):                   0.153811
    CPU 10 DPC count:                                      9937
    _________________________________________________________________________________________________________
    CPU 11 Interrupt cycle time (s):                       20.095885
    CPU 11 ISR highest execution time (µs):                0.0
    CPU 11 ISR total execution time (s):                   0.0
    CPU 11 ISR count:                                      0
    CPU 11 DPC highest execution time (µs):                278.994324
    CPU 11 DPC total execution time (s):                   0.026195
    CPU 11 DPC count:                                      2060
    _________________________________________________________________________________________________________
    CPU 12 Interrupt cycle time (s):                       19.999333
    CPU 12 ISR highest execution time (µs):                0.0
    CPU 12 ISR total execution time (s):                   0.0
    CPU 12 ISR count:                                      0
    CPU 12 DPC highest execution time (µs):                240.148247
    CPU 12 DPC total execution time (s):                   0.027998
    CPU 12 DPC count:                                      7952
    _________________________________________________________________________________________________________
    CPU 13 Interrupt cycle time (s):                       19.391697
    CPU 13 ISR highest execution time (µs):                0.0
    CPU 13 ISR total execution time (s):                   0.0
    CPU 13 ISR count:                                      0
    CPU 13 DPC highest execution time (µs):                199.240067
    CPU 13 DPC total execution time (s):                   0.002619
    CPU 13 DPC count:                                      335
    _________________________________________________________________________________________________________
    CPU 14 Interrupt cycle time (s):                       20.505127
    CPU 14 ISR highest execution time (µs):                0.0
    CPU 14 ISR total execution time (s):                   0.0
    CPU 14 ISR count:                                      0
    CPU 14 DPC highest execution time (µs):                258.269115
    CPU 14 DPC total execution time (s):                   0.030736
    CPU 14 DPC count:                                      6620
    _________________________________________________________________________________________________________
    CPU 15 Interrupt cycle time (s):                       19.612294
    CPU 15 ISR highest execution time (µs):                0.0
    CPU 15 ISR total execution time (s):                   0.0
    CPU 15 ISR count:                                      0
    CPU 15 DPC highest execution time (µs):                27.332220
    CPU 15 DPC total execution time (s):                   0.001003
    CPU 15 DPC count:                                      285
    _________________________________________________________________________________________________________
    CPU 16 Interrupt cycle time (s):                       7.292025
    CPU 16 ISR highest execution time (µs):                0.0
    CPU 16 ISR total execution time (s):                   0.0
    CPU 16 ISR count:                                      0
    CPU 16 DPC highest execution time (µs):                383.354257
    CPU 16 DPC total execution time (s):                   0.013502
    CPU 16 DPC count:                                      1860
    _________________________________________________________________________________________________________
    CPU 17 Interrupt cycle time (s):                       11.238087
    CPU 17 ISR highest execution time (µs):                0.0
    CPU 17 ISR total execution time (s):                   0.0
    CPU 17 ISR count:                                      0
    CPU 17 DPC highest execution time (µs):                177.833723
    CPU 17 DPC total execution time (s):                   0.008944
    CPU 17 DPC count:                                      1147
    _________________________________________________________________________________________________________
    CPU 18 Interrupt cycle time (s):                       7.769188
    CPU 18 ISR highest execution time (µs):                0.0
    CPU 18 ISR total execution time (s):                   0.0
    CPU 18 ISR count:                                      0
    CPU 18 DPC highest execution time (µs):                3506.150250
    CPU 18 DPC total execution time (s):                   0.011288
    CPU 18 DPC count:                                      1012
    _________________________________________________________________________________________________________
    CPU 19 Interrupt cycle time (s):                       6.190468
    CPU 19 ISR highest execution time (µs):                0.0
    CPU 19 ISR total execution time (s):                   0.0
    CPU 19 ISR count:                                      0
    CPU 19 DPC highest execution time (µs):                173.426377
    CPU 19 DPC total execution time (s):                   0.004465
    CPU 19 DPC count:                                      576
    _________________________________________________________________________________________________________
    CPU 20 Interrupt cycle time (s):                       10.560446
    CPU 20 ISR highest execution time (µs):                0.0
    CPU 20 ISR total execution time (s):                   0.0
    CPU 20 ISR count:                                      0
    CPU 20 DPC highest execution time (µs):                235.141235
    CPU 20 DPC total execution time (s):                   0.013471
    CPU 20 DPC count:                                      1657
    _________________________________________________________________________________________________________
    CPU 21 Interrupt cycle time (s):                       8.640035
    CPU 21 ISR highest execution time (µs):                0.0
    CPU 21 ISR total execution time (s):                   0.0
    CPU 21 ISR count:                                      0
    CPU 21 DPC highest execution time (µs):                141.820367
    CPU 21 DPC total execution time (s):                   0.006937
    CPU 21 DPC count:                                      869
    _________________________________________________________________________________________________________
    CPU 22 Interrupt cycle time (s):                       7.776487
    CPU 22 ISR highest execution time (µs):                0.0
    CPU 22 ISR total execution time (s):                   0.0
    CPU 22 ISR count:                                      0
    CPU 22 DPC highest execution time (µs):                144.870117
    CPU 22 DPC total execution time (s):                   0.011171
    CPU 22 DPC count:                                      1435
    _________________________________________________________________________________________________________
    CPU 23 Interrupt cycle time (s):                       6.707669
    CPU 23 ISR highest execution time (µs):                0.0
    CPU 23 ISR total execution time (s):                   0.0
    CPU 23 ISR count:                                      0
    CPU 23 DPC highest execution time (µs):                330.078130
    CPU 23 DPC total execution time (s):                   0.005125
    CPU 23 DPC count:                                      527
    _________________________________________________________________________________________________________
    CPU 24 Interrupt cycle time (s):                       7.346260
    CPU 24 ISR highest execution time (µs):                0.0
    CPU 24 ISR total execution time (s):                   0.0
    CPU 24 ISR count:                                      0
    CPU 24 DPC highest execution time (µs):                178.307179
    CPU 24 DPC total execution time (s):                   0.010344
    CPU 24 DPC count:                                      1259
    _________________________________________________________________________________________________________
    CPU 25 Interrupt cycle time (s):                       7.438786
    CPU 25 ISR highest execution time (µs):                0.0
    CPU 25 ISR total execution time (s):                   0.0
    CPU 25 ISR count:                                      0
    CPU 25 DPC highest execution time (µs):                226.821369
    CPU 25 DPC total execution time (s):                   0.011206
    CPU 25 DPC count:                                      1146
    _________________________________________________________________________________________________________
    CPU 26 Interrupt cycle time (s):                       6.133963
    CPU 26 ISR highest execution time (µs):                0.0
    CPU 26 ISR total execution time (s):                   0.0
    CPU 26 ISR count:                                      0
    CPU 26 DPC highest execution time (µs):                185.740902
    CPU 26 DPC total execution time (s):                   0.009819
    CPU 26 DPC count:                                      1113
    _________________________________________________________________________________________________________
    CPU 27 Interrupt cycle time (s):                       5.786671
    CPU 27 ISR highest execution time (µs):                0.0
    CPU 27 ISR total execution time (s):                   0.0
    CPU 27 ISR count:                                      0
    CPU 27 DPC highest execution time (µs):                3828.188314
    CPU 27 DPC total execution time (s):                   0.012615
    CPU 27 DPC count:                                      630
    _________________________________________________________________________________________________________
    CPU 28 Interrupt cycle time (s):                       6.830716
    CPU 28 ISR highest execution time (µs):                0.0
    CPU 28 ISR total execution time (s):                   0.0
    CPU 28 ISR count:                                      0
    CPU 28 DPC highest execution time (µs):                3526.281135
    CPU 28 DPC total execution time (s):                   0.014206
    CPU 28 DPC count:                                      1197
    _________________________________________________________________________________________________________
    CPU 29 Interrupt cycle time (s):                       7.479027
    CPU 29 ISR highest execution time (µs):                0.0
    CPU 29 ISR total execution time (s):                   0.0
    CPU 29 ISR count:                                      0
    CPU 29 DPC highest execution time (µs):                125.398331
    CPU 29 DPC total execution time (s):                   0.008565
    CPU 29 DPC count:                                      974
    _________________________________________________________________________________________________________
    CPU 30 Interrupt cycle time (s):                       6.156213
    CPU 30 ISR highest execution time (µs):                0.0
    CPU 30 ISR total execution time (s):                   0.0
    CPU 30 ISR count:                                      0
    CPU 30 DPC highest execution time (µs):                214.516861
    CPU 30 DPC total execution time (s):                   0.005213
    CPU 30 DPC count:                                      516
    _________________________________________________________________________________________________________
    CPU 31 Interrupt cycle time (s):                       7.391821
    CPU 31 ISR highest execution time (µs):                0.0
    CPU 31 ISR total execution time (s):                   0.0
    CPU 31 ISR count:                                      0
    CPU 31 DPC highest execution time (µs):                354.077462
    CPU 31 DPC total execution time (s):                   0.024393
    CPU 31 DPC count:                                      2222
    _________________________________________________________________________________________________________

    (edited)

  • Vanadiel

    8 Professor

    7087 Posts

    29674 Points

    0

    0

    Posted March 18th, 2024 15:04

    Looks like the display driver might be a cause. I suggest to make sure you have the latest OEM driver installed for the R15, not the latest Nvidia driver from Nvidia.

    The latest OEM driver is available from the R15 driver webpage address.

  • prototypeculture

    1 Rookie

    13 Posts

    0

    0

    Posted March 18th, 2024 23:17

    Thank you for your feedback, however I tried what you suggested and it didn't fix it. Any other ideas what may be causing this?

    here is the updated report after installing the OEM Drivers.

    _________________________________________________________________________________________________________
    CONCLUSION
    _________________________________________________________________________________________________________
    Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates. 
    LatencyMon has been analyzing your system for  0:02:48  (h:mm:ss) on all processors.


    _________________________________________________________________________________________________________
    SYSTEM INFORMATION
    _________________________________________________________________________________________________________
    Computer name:                                        ALIENWARE
    OS version:                                           Windows 11, 10.0, version 2009, build: 22631 (x64)
    Hardware:                                             Alienware Aurora R15, Alienware
    BIOS:                                                 1.10.0
    CPU:                                                  GenuineIntel 13th Gen Intel(R) Core(TM) i9-13900K
    Logical processors:                                   32
    Processor groups:                                     1
    Processor group size:                                 32
    RAM:                                                  65254 MB total


    _________________________________________________________________________________________________________
    CPU SPEED
    _________________________________________________________________________________________________________
    Reported CPU speed (WMI):                             30 MHz
    Reported CPU speed (registry):                        2995 MHz

    Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.


    _________________________________________________________________________________________________________
    MEASURED INTERRUPT TO USER PROCESS LATENCIES
    _________________________________________________________________________________________________________
    The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

    Highest measured interrupt to process latency (µs):   8051.40
    Average measured interrupt to process latency (µs):   101.401836

    Highest measured interrupt to DPC latency (µs):       8047.40
    Average measured interrupt to DPC latency (µs):       97.026322


    _________________________________________________________________________________________________________
     REPORTED ISRs
    _________________________________________________________________________________________________________
    Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

    Highest ISR routine execution time (µs):              154.216361
    Driver with highest ISR routine execution time:       Wdf01000.sys - Kernel Mode Driver Framework Runtime, Microsoft Corporation

    Highest reported total ISR routine time (%):          0.000259
    Driver with highest ISR total time:                   Wdf01000.sys - Kernel Mode Driver Framework Runtime, Microsoft Corporation

    Total time spent in ISRs (%)                          0.000259

    ISR count (execution time <250 µs):                   10713
    ISR count (execution time 250-500 µs):                0
    ISR count (execution time 500-1000 µs):               0
    ISR count (execution time 1000-2000 µs):              0
    ISR count (execution time 2000-4000 µs):              0
    ISR count (execution time >=4000 µs):                 0


    _________________________________________________________________________________________________________
    REPORTED DPCs
    _________________________________________________________________________________________________________
    DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

    Highest DPC routine execution time (µs):              4222.125543
    Driver with highest DPC routine execution time:       nvlddmkm.sys - NVIDIA Windows Kernel Mode Driver, Version 551.76 , NVIDIA Corporation

    Highest reported total DPC routine time (%):          0.126146
    Driver with highest DPC total execution time:         nvlddmkm.sys - NVIDIA Windows Kernel Mode Driver, Version 551.76 , NVIDIA Corporation

    Total time spent in DPCs (%)                          0.228686

    DPC count (execution time <250 µs):                   171804
    DPC count (execution time 250-500 µs):                0
    DPC count (execution time 500-10000 µs):              20505
    DPC count (execution time 1000-2000 µs):              782
    DPC count (execution time 2000-4000 µs):              54
    DPC count (execution time >=4000 µs):                 1


    _________________________________________________________________________________________________________
     REPORTED HARD PAGEFAULTS
    _________________________________________________________________________________________________________
    Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

    NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

    Process with highest pagefault count:                 searchhost.exe

    Total number of hard pagefaults                       319
    Hard pagefault count of hardest hit process:          211
    Number of processes hit:                              16


    _________________________________________________________________________________________________________
     PER CPU DATA
    _________________________________________________________________________________________________________
    CPU 0 Interrupt cycle time (s):                       59.753531
    CPU 0 ISR highest execution time (µs):                5.625376
    CPU 0 ISR total execution time (s):                   0.000006
    CPU 0 ISR count:                                      1
    CPU 0 DPC highest execution time (µs):                4222.125543
    CPU 0 DPC total execution time (s):                   11.995229
    CPU 0 DPC count:                                      151187
    _________________________________________________________________________________________________________
    CPU 1 Interrupt cycle time (s):                       8.723644
    CPU 1 ISR highest execution time (µs):                138.438731
    CPU 1 ISR total execution time (s):                   0.000781
    CPU 1 ISR count:                                      368
    CPU 1 DPC highest execution time (µs):                1604.663773
    CPU 1 DPC total execution time (s):                   0.014054
    CPU 1 DPC count:                                      434
    _________________________________________________________________________________________________________
    CPU 2 Interrupt cycle time (s):                       9.638438
    CPU 2 ISR highest execution time (µs):                154.216361
    CPU 2 ISR total execution time (s):                   0.011935
    CPU 2 ISR count:                                      9309
    CPU 2 DPC highest execution time (µs):                873.183973
    CPU 2 DPC total execution time (s):                   0.122129
    CPU 2 DPC count:                                      19648
    _________________________________________________________________________________________________________
    CPU 3 Interrupt cycle time (s):                       9.224164
    CPU 3 ISR highest execution time (µs):                0.0
    CPU 3 ISR total execution time (s):                   0.0
    CPU 3 ISR count:                                      0
    CPU 3 DPC highest execution time (µs):                188.547579
    CPU 3 DPC total execution time (s):                   0.004027
    CPU 3 DPC count:                                      571
    _________________________________________________________________________________________________________
    CPU 4 Interrupt cycle time (s):                       9.045387
    CPU 4 ISR highest execution time (µs):                0.0
    CPU 4 ISR total execution time (s):                   0.0
    CPU 4 ISR count:                                      0
    CPU 4 DPC highest execution time (µs):                693.198664
    CPU 4 DPC total execution time (s):                   0.011833
    CPU 4 DPC count:                                      1696
    _________________________________________________________________________________________________________
    CPU 5 Interrupt cycle time (s):                       9.022175
    CPU 5 ISR highest execution time (µs):                0.0
    CPU 5 ISR total execution time (s):                   0.0
    CPU 5 ISR count:                                      0
    CPU 5 DPC highest execution time (µs):                857.820367
    CPU 5 DPC total execution time (s):                   0.002492
    CPU 5 DPC count:                                      289
    _________________________________________________________________________________________________________
    CPU 6 Interrupt cycle time (s):                       8.906162
    CPU 6 ISR highest execution time (µs):                33.986644
    CPU 6 ISR total execution time (s):                   0.001227
    CPU 6 ISR count:                                      1035
    CPU 6 DPC highest execution time (µs):                278.120868
    CPU 6 DPC total execution time (s):                   0.022518
    CPU 6 DPC count:                                      2807
    _________________________________________________________________________________________________________
    CPU 7 Interrupt cycle time (s):                       9.083698
    CPU 7 ISR highest execution time (µs):                0.0
    CPU 7 ISR total execution time (s):                   0.0
    CPU 7 ISR count:                                      0
    CPU 7 DPC highest execution time (µs):                796.426043
    CPU 7 DPC total execution time (s):                   0.010978
    CPU 7 DPC count:                                      283
    _________________________________________________________________________________________________________
    CPU 8 Interrupt cycle time (s):                       8.655531
    CPU 8 ISR highest execution time (µs):                0.0
    CPU 8 ISR total execution time (s):                   0.0
    CPU 8 ISR count:                                      0
    CPU 8 DPC highest execution time (µs):                182.365275
    CPU 8 DPC total execution time (s):                   0.009781
    CPU 8 DPC count:                                      1463
    _________________________________________________________________________________________________________
    CPU 9 Interrupt cycle time (s):                       9.020668
    CPU 9 ISR highest execution time (µs):                0.0
    CPU 9 ISR total execution time (s):                   0.0
    CPU 9 ISR count:                                      0
    CPU 9 DPC highest execution time (µs):                224.596995
    CPU 9 DPC total execution time (s):                   0.002197
    CPU 9 DPC count:                                      270
    _________________________________________________________________________________________________________
    CPU 10 Interrupt cycle time (s):                       8.222112
    CPU 10 ISR highest execution time (µs):                0.0
    CPU 10 ISR total execution time (s):                   0.0
    CPU 10 ISR count:                                      0
    CPU 10 DPC highest execution time (µs):                225.933222
    CPU 10 DPC total execution time (s):                   0.016701
    CPU 10 DPC count:                                      2552
    _________________________________________________________________________________________________________
    CPU 11 Interrupt cycle time (s):                       9.145603
    CPU 11 ISR highest execution time (µs):                0.0
    CPU 11 ISR total execution time (s):                   0.0
    CPU 11 ISR count:                                      0
    CPU 11 DPC highest execution time (µs):                160.270451
    CPU 11 DPC total execution time (s):                   0.000631
    CPU 11 DPC count:                                      60
    _________________________________________________________________________________________________________
    CPU 12 Interrupt cycle time (s):                       9.566708
    CPU 12 ISR highest execution time (µs):                0.0
    CPU 12 ISR total execution time (s):                   0.0
    CPU 12 ISR count:                                      0
    CPU 12 DPC highest execution time (µs):                263.801669
    CPU 12 DPC total execution time (s):                   0.011356
    CPU 12 DPC count:                                      1534
    _________________________________________________________________________________________________________
    CPU 13 Interrupt cycle time (s):                       9.081497
    CPU 13 ISR highest execution time (µs):                0.0
    CPU 13 ISR total execution time (s):                   0.0
    CPU 13 ISR count:                                      0
    CPU 13 DPC highest execution time (µs):                95.265442
    CPU 13 DPC total execution time (s):                   0.000248
    CPU 13 DPC count:                                      39
    _________________________________________________________________________________________________________
    CPU 14 Interrupt cycle time (s):                       9.564485
    CPU 14 ISR highest execution time (µs):                0.0
    CPU 14 ISR total execution time (s):                   0.0
    CPU 14 ISR count:                                      0
    CPU 14 DPC highest execution time (µs):                216.964942
    CPU 14 DPC total execution time (s):                   0.008766
    CPU 14 DPC count:                                      1804
    _________________________________________________________________________________________________________
    CPU 15 Interrupt cycle time (s):                       9.125645
    CPU 15 ISR highest execution time (µs):                0.0
    CPU 15 ISR total execution time (s):                   0.0
    CPU 15 ISR count:                                      0
    CPU 15 DPC highest execution time (µs):                26.963606
    CPU 15 DPC total execution time (s):                   0.000117
    CPU 15 DPC count:                                      18
    _________________________________________________________________________________________________________
    CPU 16 Interrupt cycle time (s):                       5.493962
    CPU 16 ISR highest execution time (µs):                0.0
    CPU 16 ISR total execution time (s):                   0.0
    CPU 16 ISR count:                                      0
    CPU 16 DPC highest execution time (µs):                184.292487
    CPU 16 DPC total execution time (s):                   0.006783
    CPU 16 DPC count:                                      805
    _________________________________________________________________________________________________________
    CPU 17 Interrupt cycle time (s):                       3.731279
    CPU 17 ISR highest execution time (µs):                0.0
    CPU 17 ISR total execution time (s):                   0.0
    CPU 17 ISR count:                                      0
    CPU 17 DPC highest execution time (µs):                162.06010
    CPU 17 DPC total execution time (s):                   0.003167
    CPU 17 DPC count:                                      393
    _________________________________________________________________________________________________________
    CPU 18 Interrupt cycle time (s):                       3.428306
    CPU 18 ISR highest execution time (µs):                0.0
    CPU 18 ISR total execution time (s):                   0.0
    CPU 18 ISR count:                                      0
    CPU 18 DPC highest execution time (µs):                179.151920
    CPU 18 DPC total execution time (s):                   0.003457
    CPU 18 DPC count:                                      363
    _________________________________________________________________________________________________________
    CPU 19 Interrupt cycle time (s):                       2.871406
    CPU 19 ISR highest execution time (µs):                0.0
    CPU 19 ISR total execution time (s):                   0.0
    CPU 19 ISR count:                                      0
    CPU 19 DPC highest execution time (µs):                189.471786
    CPU 19 DPC total execution time (s):                   0.002956
    CPU 19 DPC count:                                      341
    _________________________________________________________________________________________________________
    CPU 20 Interrupt cycle time (s):                       3.732013
    CPU 20 ISR highest execution time (µs):                0.0
    CPU 20 ISR total execution time (s):                   0.0
    CPU 20 ISR count:                                      0
    CPU 20 DPC highest execution time (µs):                194.835392
    CPU 20 DPC total execution time (s):                   0.006796
    CPU 20 DPC count:                                      702
    _________________________________________________________________________________________________________
    CPU 21 Interrupt cycle time (s):                       3.546496
    CPU 21 ISR highest execution time (µs):                0.0
    CPU 21 ISR total execution time (s):                   0.0
    CPU 21 ISR count:                                      0
    CPU 21 DPC highest execution time (µs):                252.322538
    CPU 21 DPC total execution time (s):                   0.005018
    CPU 21 DPC count:                                      464
    _________________________________________________________________________________________________________
    CPU 22 Interrupt cycle time (s):                       4.384716
    CPU 22 ISR highest execution time (µs):                0.0
    CPU 22 ISR total execution time (s):                   0.0
    CPU 22 ISR count:                                      0
    CPU 22 DPC highest execution time (µs):                275.614023
    CPU 22 DPC total execution time (s):                   0.010319
    CPU 22 DPC count:                                      1005
    _________________________________________________________________________________________________________
    CPU 23 Interrupt cycle time (s):                       3.216596
    CPU 23 ISR highest execution time (µs):                0.0
    CPU 23 ISR total execution time (s):                   0.0
    CPU 23 ISR count:                                      0
    CPU 23 DPC highest execution time (µs):                165.387646
    CPU 23 DPC total execution time (s):                   0.002789
    CPU 23 DPC count:                                      266
    _________________________________________________________________________________________________________
    CPU 24 Interrupt cycle time (s):                       5.161773
    CPU 24 ISR highest execution time (µs):                0.0
    CPU 24 ISR total execution time (s):                   0.0
    CPU 24 ISR count:                                      0
    CPU 24 DPC highest execution time (µs):                155.340902
    CPU 24 DPC total execution time (s):                   0.006477
    CPU 24 DPC count:                                      622
    _________________________________________________________________________________________________________
    CPU 25 Interrupt cycle time (s):                       4.509411
    CPU 25 ISR highest execution time (µs):                0.0
    CPU 25 ISR total execution time (s):                   0.0
    CPU 25 ISR count:                                      0
    CPU 25 DPC highest execution time (µs):                154.351252
    CPU 25 DPC total execution time (s):                   0.004790
    CPU 25 DPC count:                                      454
    _________________________________________________________________________________________________________
    CPU 26 Interrupt cycle time (s):                       3.168875
    CPU 26 ISR highest execution time (µs):                0.0
    CPU 26 ISR total execution time (s):                   0.0
    CPU 26 ISR count:                                      0
    CPU 26 DPC highest execution time (µs):                213.32020
    CPU 26 DPC total execution time (s):                   0.006263
    CPU 26 DPC count:                                      691
    _________________________________________________________________________________________________________
    CPU 27 Interrupt cycle time (s):                       1.846160
    CPU 27 ISR highest execution time (µs):                0.0
    CPU 27 ISR total execution time (s):                   0.0
    CPU 27 ISR count:                                      0
    CPU 27 DPC highest execution time (µs):                54.922871
    CPU 27 DPC total execution time (s):                   0.001126
    CPU 27 DPC count:                                      145
    _________________________________________________________________________________________________________
    CPU 28 Interrupt cycle time (s):                       4.493983
    CPU 28 ISR highest execution time (µs):                0.0
    CPU 28 ISR total execution time (s):                   0.0
    CPU 28 ISR count:                                      0
    CPU 28 DPC highest execution time (µs):                278.086811
    CPU 28 DPC total execution time (s):                   0.006216
    CPU 28 DPC count:                                      618
    _________________________________________________________________________________________________________
    CPU 29 Interrupt cycle time (s):                       4.038987
    CPU 29 ISR highest execution time (µs):                0.0
    CPU 29 ISR total execution time (s):                   0.0
    CPU 29 ISR count:                                      0
    CPU 29 DPC highest execution time (µs):                128.474124
    CPU 29 DPC total execution time (s):                   0.007005
    CPU 29 DPC count:                                      672
    _________________________________________________________________________________________________________
    CPU 30 Interrupt cycle time (s):                       2.304929
    CPU 30 ISR highest execution time (µs):                0.0
    CPU 30 ISR total execution time (s):                   0.0
    CPU 30 ISR count:                                      0
    CPU 30 DPC highest execution time (µs):                221.459098
    CPU 30 DPC total execution time (s):                   0.002079
    CPU 30 DPC count:                                      197
    _________________________________________________________________________________________________________
    CPU 31 Interrupt cycle time (s):                       3.188610
    CPU 31 ISR highest execution time (µs):                0.0
    CPU 31 ISR total execution time (s):                   0.0
    CPU 31 ISR count:                                      0
    CPU 31 DPC highest execution time (µs):                174.546912
    CPU 31 DPC total execution time (s):                   0.008784
    CPU 31 DPC count:                                      753
    _________________________________________________________________________________________________________

    (edited)

  • fireberd

    11 Legend

    33398 Posts

    112846 Points

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    0

    Posted March 19th, 2024 14:01

    Latencymon will inundate you with data.  The Main window and first page of Processes are all that needs to be posted.

    Some general things that have caused problems are Support Assist (disable it and run Latencymon).  another, for some, is Wi-fi.  Unnecessary startup programs.  

    My recording studio system runs Latencymon clean.  I have a new Dell Inspiron 16 that I intentionally have not cleaned, Latencymon shows problems but I'm not having any audio problems

    (edited)

    Inspiron 16 5630 Laptop and WD22TB4 Docking Station
    Self-built desktop for recording studio application
  • Vanadiel

    8 Professor

    7087 Posts

    29674 Points

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    Posted March 19th, 2024 14:11

    I was going to ask, what the audio issues are, if any? There will always be a process that will take up the highest amount of processor cycles, no matter what.

    But that does not equate to an issue unless it's abnormally high.

  • prototypeculture

    1 Rookie

    13 Posts

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    0

    Posted March 19th, 2024 21:43

    i get a lot of pops and cracks while listening to any audio

  • Tesla1856

    10 Wizard

    17982 Posts

    71587 Points

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    0

    Posted March 20th, 2024 04:08

    i get a lot of pops and cracks while listening to any audio

    @prototypeculture​ ,

    You should not be getting any " pops and cracks" while just using the system to listen to (normally good-sounding) audio files.

    What find of audio-files are you playing, and with what app?

    What about YouTube music videos?

    What audio-card and speakers are you using?

    Yes, I have lean systems that run LatencyMon pretty (like my Aurora-R6) ... but we usually only run that to check for Recording problems ... that's a more resource-hungry event. Just playing a file should be easy and trivial for any recent Windows computer.

     

    (edited)

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
    - Like many of you, I can appreciate a good game-engine.
    - I answer questions here, but I'm not a Dell employee.
    - Consider giving posts you like a "thumbs-up"
    - Posting models-numbers and software versions speeds trouble-shooting.
    - Click "Mark as Accepted Answer" on any post that answers your question best.

  • Larcade

    1 Rookie

    35 Posts

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    0

    Posted March 21st, 2024 21:02