I purchased the Kingston Hyper X Fury RAM from amazon and resold the alienware stock ram.

If i could find another set of stock alienware ram that matches i would be ok with that. just mad they don't have a disclaimer while selecting your ram options "before you choose your ram,choose carefully cause you cant upgrade your ram through dell or with retail ram of the same make, Don't yourself" Defiantly would have picked the 32gb faster ram if only knew. but probably save myself money in the future on 32gb retail cause it was like as $200 option through dell which could get 32gb of like 3200mhz good gaming ram for like 160. will try to find some more of the dell fury ram first though

AFAIK, it has been this way since the Aurora-R5 days.

I always suggest that prospective owners get their memory factory-installed.

Exotic (XMP, etc.) memory or not, all exactly matched DIMMs has always been preferred (like forever) and sometimes even mandatory. It is near impossible to end-up with an optimal config when trying to install various DIMMs here-and-there or now-and-later.

It IS EASY to change/upgrade. Just pop those DIMMs out and install a (compatible) matched set.

Don't get mad, that is just my thoughts. I hope it works-out for you in the end. Aurora-R9 looks nice and there is more to it than just memory.

If i would have known that the hyperx memory was not compatible i would have went with the 32gb option for sure. I'm mad they don't state it anywhere from dell that is non compatible with the retail version, you may know this but i don't know it and most other people don't, there's barely any cases out there on it and only 1 on the R9 and this is my first alienware computer experience. Even dell couldn't give me an answer on the ram compatibly i had to go right to kingston and them telling me it wasn't compatible,even though there website also says it is and give you a part# for more ram.That"s why I'm mad, for something that apparently has been known since like the r7 still isn't acknowledge by dell, there own people don't know. should be mad at kingston too i guess since there website sells extra ram that doesn't work with it as well that they claim is the same.

ya not those words but something that gets the same point across

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@fubar82 wrote:

just mad they don't have a disclaimer while selecting your ram options "before you choose your ram,choose carefully cause you cant upgrade your ram through dell or with retail ram of the same make, Don't yourself" 

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Agreed (but maybe not those exact words). 

Not long after I bought my Aurora-R6 , we asked Dell to add DIMM-count (for Single/Dual-Channel) config descriptions , and they listened. So there is that.

I get it. If Dell would sell parts for their machines it would be fine but they don't. If you are going to use your own versions of parts, you need to also sell those parts. GPU's and PSU's are the same problem with Dell. They rebrand them and then you have to worry about what is compatible. Does anybody know why Dell does this anyway? Seriously, what is the point of having rebranded GPU's or memory if you are not in the business of selling those parts to make money anyway? 

That is odd, have you tried calling them up or chatting them?  I know they have parts available for sale that aren't posted on their website.  But honestly though, with the markup, if you're upgrading it's usually cheaper to buy new non-OEM compatible parts from third party retailers like amazon, or OEM parts from places like ebay.  It's just extra leg work verifying compatibility before purchase if you don't go OEM.     

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@Awhispersecho wrote:

1. They rebrand them and then you have to worry about what is compatible.

2. Does anybody know why Dell does this anyway? Seriously, what is the point of having rebranded GPU's or memory if you are not in the business of selling those parts to make money anyway? 

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Because the Aliens tell them to . 

1. Well, most of it isn't re-branded ... it is built that way, for Dell, and they buy large quantities of them.

2. Ever heard of Unique Selling Proposition (USP)  ? Gone car shopping recently ?

Also, helps with Dell warranty coverage because all that OEM stuff carries the same warranty as whole machine (even on extended contract).

That's just things off the top of my head.

Its coming Through Purolator. i talked to someone there and they said they don't deliver Saturdays. What the company pays for expedited service on a Friday, defeats the whole purpose of the 1 day delivery lol. Whole thing has been a from the beginning of my order so why should delivery be any different.