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Glenny2123

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8 years ago

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August 20th, 2018 11:00

Upgrading memory

Hi, I have an Alienware Area 51 R5 which shipped with 1x8gb of ram, I am wanting to upgrade my system to 2x8gb of the same make but I’m confused as to which dimm slots I need to use, do I use dimm 1 and 2 for dual channel or something else, it doesn’t tell me in the manual and can’t find it anywhere

any help would be much appreciated thanks 

  • Tesla1856

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    Posted August 20th, 2018 12:00


    @Glenny2123 wrote:

    Hi, I have an Alienware Area 51 R5 which shipped with 1x8gb of ram,


    That doesn't sound right. Are you sure it's a R5?

    I ask because different Area-51 machines use different DIMMs and configs.

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  • 2012

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    Posted August 20th, 2018 16:00

    Yeah it’s an R5 as it says on the invoice, I only ordered it with 1x8gb of ram as I was wanting to buy 16gb 2x8gb of Corsair pro rgb to upgrade it to, the ram I have now is in dimm slot 1, do I just use dimm slot 1 and 2 for my new ram?  Not really sure why Alienware don’t state this in the manual. The dimm slots are not colour coded either 

  • Tesla1856

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    Posted August 20th, 2018 18:00


    @Glenny2123 wrote:

    Yeah it’s an R5 as it says on the invoice,

    I only ordered it with 1x8gb of ram as I was wanting to buy 16gb 2x8gb of Corsair pro rgb to upgrade it to, the ram I have now is in dimm slot 1, do I just use dimm slot 1 and 2 for my new ram?  Not really sure why Alienware don’t state this in the manual. The dimm slots are not colour coded either 


    I'm sorry, but this situation doesn't make any sense to me ... I still don't follow your decision process.

    You could have ordered the Area51-R5 with 8gb DIMMs x 2 = 16gb pre-installed, fast/working Dell memory.

    It would have been the proper memory, in the proper slots. It would have been a pair of matching DIMMs, so it would be running in Dual-Channel.

    Dell Rockstar

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    - I answer questions here, but I'm not a Dell employee.
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  • 2001

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    Posted August 20th, 2018 18:00

    The only question I’m asking is which dimm slots do I put 2x8gb memory modules into an Alienware Area 51 R5?

  • 1996

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    Posted August 20th, 2018 18:00

    These manuals still don’t tell you which dimm slots to use for upgrading memory, there is no memory configuration matrix so I’m still no further forward. I’m using a intel i7 7800x processor 

  • Tesla1856

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    Posted August 20th, 2018 18:00

    The manuals are here:

    https://www.dell.com/support/home/us/en/19/product-support/product/alienware-area51-r4/manuals

    Because of these details, the Area-51 R4 and R5 use the same manuals and BIOS.

    These machines share the same motherboard: HJ5Y7 (Area51-R4/R5)
    Area51-R4 = Intel X299 PCH chipset, Intel Skylake-X CPU
    Area51-R5 = Intel X299 PCH chipset, Intel Skylake-X CPU

    Finally, for someone to help you ... it might be helpful to know exactly which Intel processor model is installed.

     

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  • Tesla1856

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    Posted August 20th, 2018 19:00


    @Glenny2123 wrote:

    The only question I’m asking is which dimm slots do I put 2x8gb memory modules into an Alienware Area 51 R5?


    Yes, I know what you want. It's just that, as you found, the manuals are incomplete ... so I'm trying to collect the data the best I can.

    But I'm doing it begrudgingly, because this whole situation is quite unnecessary.  :Smile:

    Dell Rockstar

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  • Tesla1856

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    Posted August 20th, 2018 19:00


    @Glenny2123 wrote:

    These manuals still don’t tell you which dimm slots to use for upgrading memory, there is no memory configuration matrix so I’m still no further forward. I’m using a intel i7 7800x processor 


    Right.

    The MB pic in the manual also shows the DIMM slots without color-coding (usually denotes a Memory-Bank) ... so my guess would be each grouped pair of slots is a stand-alone Dual-Channel Memory Bank.

    I suggest you swap one new DIMM with the existing one. Then, install the other (matching) new DIMM right next to it.

    It should report in BIOS and/or ePSA. Also, the final test will be if it shows as operating as "Dual Channel" in CPUID's CPUz.

    Dell Rockstar

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    - I answer questions here, but I'm not a Dell employee.
    - Consider giving posts you like a "thumbs-up"
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  • 1981

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    Posted August 20th, 2018 20:00

    We got there in the end, thank you 

  • Tesla1856

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    Posted August 21st, 2018 09:00


    @Glenny2123 wrote:

    We got there in the end, thank you 


    You are welcome.

    That's a nice machine. I like this Intel-based one better also. However, it's so high-end, I think it's a bit rare.

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
    - Like many of you, I can appreciate a good game-engine.
    - I answer questions here, but I'm not a Dell employee.
    - Consider giving posts you like a "thumbs-up"
    - Posting models-numbers and software versions speeds trouble-shooting.
    - Click "Mark as Accepted Answer" on any post that answers your question best.