So I purchased a Alieanware X51 R2 from my friend and factory reset it m, but when I did issues started happening. First when I logged in it would give me a black screen, then got past that and my account was disabled. So I created an administrator account to log on that worked bout now everytime I log off or turn it off I can not get back on, I have to reset it completely everytime. I was wondering if it is a windows problem? I have the windows 8.1 disc that the computer came with how can I fix this problem I was thinking to boot it up off that disc and just use windows 8.1 instead of windows 10? Please help me out this is really annoying me. Computer worked fine before i factory reset it.