why do i always get ERR_SSL_PROTOCOL_ERROR whenever i am updating newly reformatted Alienware 15 R4? I tried windows 10 and windows 11 separately but ended with the same problem.
I tried everything that the internet and communities can offer but none helped. After reformating, everything is okay. The error occurs after I start doing the window's system update
The error was not there fresh from reformat. But it startedxto occur in every browser after installing windows updates. There are a few websites that it allows, but these are quite random with all the reformatting attempts I made in an attempt to solve this problem. It does not allow many common and safe websites.
It cannot be the websites because they were working a minute ago then as soon as the update is finished, then they become inaccessible (for example, youtube, facebook). It is just the windows 11 directly downloadable from microsoft website.
I installed windows 10 home a lot earlier, which is the most compatible OS for my laptop, but I had the exact same problem.
I figured out the problem! After windows update, I deleted the update with KB5051987. But this is not enough, I have to uninstall the network adapters as well then restart.
I really want to get all the updates of windows 11. I might change my wifi card as I feel the conflict with update is happening there
Just to provide an update, I encountered the same problem again today but fixed it by uninstalling everything in the network adapters under the device manager and restarting the laptop. This usually reinstalls these drivers and I have to do this twice for this problem to be fixed. I am thinking the problem is rooted to my wifi card, which I am planning to replace.
Also, I reinstalled the KB5051987 update and my connection at the moment is fine. That leaves me to the conclusion that my wifi card might be faulty and causing issues, especially after being updated. Maybe it is too old for the latest updates.
@Dadimeow Hi, I have the same laptop model and the same problem, finally have you tried with another wifi card? I'm thinking trying to buy an usb card to try to solve the problem. It's making me crazy.
ejn63
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Posted February 16th, 2025 15:39
Does the error occur only with a specific browser (Edge?) or with all of them (try Chrome, Firefox, etc.)?
And does the error occur with all websites, or just a specific one (or ones)?