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jujitsu1

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8 years ago

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jujitsu1

1 Rookie

22 Posts

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1079

July 11th, 2018 08:00

Cant Manually Download Drivers?

I have an Alienware 17 R4. I wanted to look to see if I could manually download my Killer 1535 drivers from the dell support site. It will only let me run Support Assist and have it check for new/needed drivers. I used to manually be able to look at all drivers based on OS. When did this change. How can I get to look at all drivers based on OS insteat of trusting Support Assist which I don't.

  • Mary G

    6 Operator

    20095 Posts

    1029

    0

    Posted July 11th, 2018 10:00

    Use your service tag at the main support page to see if that works. It worked for me. You are right about this big change.

  • denzbs

    1 Rookie

    54 Posts

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    Posted July 11th, 2018 13:00

    supportasisst told me there is an update and i said go ahead then and it deleted itself :O now i dont have a supportassist in my alienware

  • Eimy_B

    6 Operator

    4365 Posts

    996

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    Posted July 12th, 2018 13:00

    Hi @denzbs,

    If you do not have Support Assist installed in your computer, click here for the download link.

  • Eimy_B

    6 Operator

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    0

    Posted July 12th, 2018 13:00

  • DavidPG

    20 Posts

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    Posted July 21st, 2018 00:00

    juijitsu1 noted in his post that he doesn't trust Support Assistant.  I have to say that I'm somewhat in agreement with him.  When you see a dialog like this during a Bios Upgrade that's being orchestrated by Support Assistant, it does not inspire a huge amount of trust. 
     
    Bios_Upgrade.jpg