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Cjensen89

updated

6 years ago

C

Cjensen89

1 Message

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August 15th, 2020 12:00

Error code 2000-0151

hello I have an alienware aurora r9 and I've had it about 4 or 5 months when I recently updated my bios i started getting this error I've tried to reseat the drive like the troubleshooting steps said but I'm still getting this error any suggestions?

  • ejn63

    12 Elder

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    Posted August 15th, 2020 12:00

    Unplug the system, hold the power button for 30 sec and try again. If you still get that error, the drive is toast.

    Along with the error is a validation code - record both and contact Dell support.  They'll replace the drive under warranty.

     

  • A51-06

    7 Practitioner

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    Posted August 15th, 2020 15:00

    if you can still boot into windows, enter the file manager and click the repair options.

    ill say repair drive if there's any errors but then if it doesn't then id run an ePSA to verify.

    if it fails on the ePSA then the drive needs to be replaced by a certified dell technician IF you want to keep the warranty on it.


    *NOTE: I am NOT a Dell employee, But I am a Community Rockstar*

    Quick Tip: If your laptop has voltage / charging issues, try shutting it down, unplugging power from laptop, hold power button down for 30 seconds to do a full reset!